Orange status lights on out-of-the-box 4510R+E sup7-E...Help!

[Justin DeVaughn]

Hi all,

I received a 4510R+E preconfigured with Enterprise services on it.  I plugged into the console of the active sup7-E after initializing the chassis and it doesn't let me put an ip address on any interface.  When I use ? command syntax help it doesn't even give the option to put in "address".  For instance,

Router1(Config-Int): ip ?

....Doesn't list "Address" as a possible command

I've enabled ip routing.

I'm guessing there might be a problem with the enterprise services feature set even though show version tells me it's operating permanently under Enterprise.  I think the problem is that the supervisor engine has an amber status light.  What does this mean?

If I get it to go green will I be able to then put ip addresses on interfaces?

Your help would be most appreciated.  I'm on a rather strict deadline with this one and I'm trying to figure it out without opening a TAC case.

Regards,

Justin

[Reza Sharifi · Accepted solution]

Hi Justin,

Under the interface try "no switchport"

and then try putting the IP address

HTH

[Justin DeVaughn]

Reza,

I just put my hand to my forehead when I read your answer.  I can't believe I forgot something so simple.  I'll try it tomorrow morning but I think you're 100% correct.

On a side note, this is my first time installing a 4510R+E chassis, do you happen to know why the sup status lights are amber when all the blades have turned green?

[Reza Sharifi]

No worries Justin.  Some times, we all forget something so simple.  Let me know if that is the issue tomorrow.

On the other note, I have not had any 4500 series, but usually you have amber lights when you only have one sup and one power supply in the chassis. Do you have one PSU? If everything is fine with the chassis and the sup, you should at least have one green light

[Justin DeVaughn]

The amber lights were indeed caused by only one power supply being turned on.  With both turned on they turned green.

Also, the no switchport solved it.  I guess I'm at a stage where I'm learning how each platform behaves in it's default mode.  Multilayer switches sure do bring on the complexity.