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Community Member

OUTOFRANGE and INTERNALERROR Log Messages

Hello Cisco Community,

I am hoping someone would be so kind and knowledgeable as to please explain what the following error implies. This has shown up in the logs of two newly installed 3750X edge switch stacks. Some preliminary information:

Hardware: 2 stacks of 3 – Cisco 3750X-48P

IOS: 12.2(53)SE2

VLANs configured: Data 67 & Voice 1067

NortelAvaya VoIP sets configured via LLDP-MED

ERROR LOG MESSAGES:

Main Switch Stack

000050: Apr 4 19:58:33.999 MDT: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (Main Stack-3)

-Traceback= 1C5C70 1C5D2C 1B87DE0 1B789F4 108E2E4 1B74588 108E25C 1B82558 1B73F64 108E2E4 1B7AB40 108E25C 1B82468 1B61548 1B724DC 108E2E4 (Main Stack-3)

000051: Apr 4 19:58:34.007 MDT: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 773: pm_vlan_set_portlist) (Main Stack-3)

-Traceback= 1B24308 1B86C54 1B87E88 1B789F4 108E2E4 1B74588 108E25C 1B82558 1B73F64 108E2E4 1B7AB40 108E25C 1B82468 1B61548 1B724DC 108E2E4 (Main Stack-3)

Bsmt Switch Stack

003891: Apr 5 08:37:03.903 MDT: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (Bsmt Stack-2)

-Traceback= 1C5C70 1C5E18 1B881F8 1B79D44 1B7A424 108E2E4 1B823D8 1B239C4 191FF74 19201F0 1A422E8 14D16F4 1A3CA60 191C854 191C8DC 191C4C4 (Bsmt Stack-2)

003892: Apr 5 08:38:36.345 MDT: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (Bsmt Stack-2)

-Traceback= 1B24308 1B87C30 1B87CF4 1B789F4 108E2E4 1B74588 108E25C 1B82558 1B73F64 108E2E4 1B7AB40 108E25C 1B82468 1B61548 1B724DC 108E2E4 (Bsmt Stack-2)

I have yet to see any ill effects in regards to this error, but these switches have only been in production for a week.

Any information you can provide me will be greatly appreciated.

Thank you very much,

Bryan

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5 REPLIES
VIP Super Bronze

OUTOFRANGE and INTERNALERROR Log Messages

Hi,

Traceback is usually a sign of memory leak or some sort of memory problem.  Since these devices are so new and under warranty, open a ticket with TAC, send them the error message and have them replace the switches.

HTH

Community Member

OUTOFRANGE and INTERNALERROR Log Messages

Thank you for the reply Reza.  It is difficult to believe that that 2 of 6 switches have a hardware problem, but I suppose this is possible.

Community Member

OUTOFRANGE and INTERNALERROR Log Messages

This problem was resolved by upgrading from 12.2(53)SE2 to 12.2(55)SE5.

Community Member

OUTOFRANGE and INTERNALERROR Log Messages

I have 12.2(55) SE but still have the problem

Community Member

OUTOFRANGE and INTERNALERROR Log Messages

If you are still having the issue after upgrading to 12.2(55)SE5, I would take Reza's advice.

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