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Community Member

Password Recovery for 4507 with Two supervisor

Hi. I have catalys 4507 with TWO supervisor V

I flowed this procedur :

http://www.cisco.com/en/US/products/hw/switches/ps663/products_password_recovery09186a00800945f7.shtml

after the reset normaly i can change the password and i check the confreg is 0X2142 but it still ask to enter the possword 

should i remove 1 supervisor and do the procedure or i must let the two spuervisor ?

thanks in advance for your help

2 REPLIES
VIP Super Bronze

Password Recovery for 4507 with Two supervisor

Hi Youssef,

Are you trying to recover the primary sup or the backup?

Community Member

Password Recovery for 4507 with Two supervisor

i try to recover the password for the Two supervisor ,

i try the procedure with the two supervisor pluged on , but i failed to change the password.

so is this procedure function with the two supervisor online or should i try  with one supervisor online at once ?

or is their any other procedure to folow when ther is two supervor active

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