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Pleaze Help ! Error on 6513

I recive on the syslog next Error !?

What is it ?

Where is problem and how i can fix it.

32w1d: %EARL_L2_ASIC-SP-4-DBUS_HDR_ERR: EARL L2 ASIC #0: Dbus Hdr. Error occurred. Ctrl1 0xB88D0E3D

2 REPLIES

Re: Pleaze Help ! Error on 6513

Hi

Below is the output of error message decoder

This message indicates that the EARL L2 ASIC detected an invalid header in the DBUS. This error is due to hardware that has failed, a misconfiguration of the module software, or invalid packets that were dropped because of an OIR operation.

There are some recommneded Actions on there, here is the link

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi

Re: Pleaze Help ! Error on 6513

%EARL_L2_ASIC-4-DBUS_HDR_ERR: EARL L2 ASIC #[dec]: Dbus Hdr. Error occurred. Ctrl1 [hex]

This message indicates that the EARL L2 ASIC detected an invalid header in the DBUS. This error is due to hardware that has failed, a misconfiguration of the module software, or invalid packets that were dropped because of an OIR operation.

Recommended Action: Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at https://tools.cisco.com/bugsearch/?referring_site=emd. If you still require assistance, open a case with the Technical Assistance Center via the Internet at https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Related documents- No specific documents apply to this error message.

If I can't open TAC. Do you have the others ways to troubleshoot?

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