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PoE Issues on 3550 series

I need to understand this output>>> %C6K_POWER-1-PD_HW_FAULTY: There's a hardware problem on port [dec]/[dec]. Power is turned off on the port. <<<

Does this mean that the issue is with the switch port hardware or the Ip Phone hardware?

3 REPLIES
New Member

Re: PoE Issues on 3550 series

I had this message and TAC replaced the hardware

New Member

Re: PoE Issues on 3550 series

you mean you replaced the switch port hardware

Re: PoE Issues on 3550 series

I need to understand this output>>> %C6K_POWER-1-PD_HW_FAULTY: There's a hardware problem on port [dec]/[dec]. Power is turned off on the port. <<<

Does this mean that the issue is with the switch port hardware or the Ip Phone hardware?

Hi,

Check out the below link for explanation on the mentioned error :-

https://www.cisco.com/en/US/docs/switches/lan/catalyst3750/software/troubleshooting/power_over_ethernet.html

Hope to Help !!

Ganesh.H

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