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Poe not working randomly in all the modules

Hi Team,

We facing a issue with our 6513 chasis,In that we are getting POE gone faulty randomly in many ports.

Please advice the same

When we connect CISCO IP phone on the port, the POE Operational status of the port goes to FAULTY. The same phone works on another port on the same switch.

We tried different ports as well as different phones, however the result was same.

Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-VM), Version 12.2(33)SXI1, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Sat 28-Mar-09 04:35 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)

s3-pscche uptime is 2 years, 6 days, 22 hours, 40 minutes

Uptime for this control processor is 2 years, 6 days, 22 hours, 38 minutes

Time since s3-pscche switched to active is 2 years, 6 days, 22 hours, 38 minutes

System returned to ROM by  power cycle at 06:40:58 UTC Wed Nov 4 2009 (SP by power on)

System restarted at 10:42:30 CST Sat Oct 15 2011

System image file is "sup-bootdisk:s72033-ipservicesk9_wan-vz.122-33.SXI1.bin"

Last reload reason: Unknown reason

s3-pscche#sh power inline | i faulty

Fa10/19   auto   faulty     0          0          Cisco PD            n/a       off           n/a

Fa10/25   auto   faulty     0          0          Cisco PD            n/a       off           n/a

Fa11/15   auto   faulty     0          0          Cisco PD            n/a       off           n/a

Oct 17 18:57:29.908: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/3 has a hardware problem. Power is turned off on the port.

Oct 18 09:59:46.919: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 10/25 has a hardware problem. Power is turned off on the port.

Oct 18 10:01:28.971: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 10/19 has a hardware problem. Power is turned off on the port.

Oct 18 10:03:25.046: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 11/15 has a hardware problem. Power is turned off on the port.

Oct 21 07:58:22.596: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/2 has a hardware problem. Power is turned off on the port.

Oct 21 08:06:12.315: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/8 has a hardware problem. Power is turned off on the port.

Oct 21 08:32:42.787: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 4/41 has a hardware problem. Power is turned off on the port.

Regards,

Arun

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1 REPLY

Poe not working randomly in all the modules

Hi Arun,

Check the 'surge-in current' section of attached link.This may give you some idea.

http://www.cisco.com/en/US/docs/switches/lan/catalyst3750/software/troubleshooting/g_power_over_ethernet.html

Thx

MS

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