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Ports Issue - Strange behavior

saquib.tandel
Level 1
Level 1

Hello

on 4500 catalyst switch I get error on two ports.

show int gigabitEthernet 4/22
GigabitEthernet4/22 is down, line protocol is down (notconnect)

show int gigabitEthernet 4/13
GigabitEthernet4/13 is up, line protocol is up (faulty)

rest all ports are working.

I changed and tested all speed and duplex options. ( tested Speed 10, 100, auto as well )

I changed the cable ( checked with Cat 5 and Cat 6 cables )

I changed laptops to check the ports 4/22 and 4.13
Changed the ports settings to default

shut / no shut

Any Help !!!

Thanks

Saquib

1 Accepted Solution

Accepted Solutions

Hello Saquib,

as TJ has noted the linecard is flagged faulty meaning that is not considered fully operational

attempt to extract and to insert it again in a maintanance window

Hope to help

Giuseppe

View solution in original post

6 Replies 6

tj.mitchell
Level 4
Level 4

Has this issue about 3 weeks ago. Pull and reset the blade in the chassis, then call TAC to get a new blade as it will go faulty again, but who knows when.

Thanks,

TJM

HTH

Thanks.

Any more input from Gurus'

Hello Saquib,

post sh module and sh ver | inc image

I would consider to do what TJ has suggested to reseat the linecard.

Also checking the linecard test results at power on can be a wise step

Hope to help

Giuseppe

Hi

here is the details


System image file is "bootflash:cat4000-i9k2s-mz.121-19.EW1.bin"


show module
Chassis Type : WS-C4506

Power consumed by backplane : 10 Watts

Mod Ports Card Type                              Model            
---+-----+--------------------------------------+------------------+-----------
1     2  1000BaseX (GBIC) Supervisor(active)    WS-X4515           
2    24  10/100/1000BaseTX (RJ45)               WS-X4424-GB-RJ45 

M MAC addresses                    Hw  Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 1 3.1 12.1(20r)EW1 12.1(19)EW1, EAR Ok      
2 001                              Faulty 

That is exactly what my show module looked like with the faulty flag set.

Thanks,

TJM

Hello Saquib,

as TJ has noted the linecard is flagged faulty meaning that is not considered fully operational

attempt to extract and to insert it again in a maintanance window

Hope to help

Giuseppe

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