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Problem with 2821 saving configuration

I'm having a very frustrating issue with a 2821 router. Its configured with zone-based firewall, URL filtering, ssl vpn...etc..Very long configuration. Problem is, it no longer will allow me to save the configuration. I tried write erase, erase nvram:, erase nvram:startup-config and it won't get rid of the old startup configuration. I tried service compress-config manually deleting all references to a startup-config, but it will never disappear, and it will no longer update. Configuration register is set to 0x2102.

I tried boot config to a config file in flash but this won't stay in the config due to the issue above.

Any help much appreciated.

thanks-

Aaron

9 REPLIES

Re: Problem with 2821 saving configuration

What IOS are you running?

Also what error are you getting when you run  write mem

Mike

New Member

Re: Problem with 2821 saving configuration

IOS is below, I'm getting no error when I do a write mem or copy run start. On a copy run start it gives me the [s

tarup-config] prompt

Aaron

New Member

Re: Problem with 2821 saving configuration

Can you post the output from the following please:


  • Show Flash:
  • Show Ver:


Regards

Re: Problem with 2821 saving configuration

Also run the command

show file descriptor

Do you see 128 entries?

I think this is the same bug we just came across.

Mike

New Member

Re: Problem with 2821 saving configuration

Thanks for the quick replies, here is the output from your queries:

login as:
Attention! This is a private system. All activities are logged and can be used for disciplinary action.Using keyboard-interactive authentication.
Password:

#sh ver
Cisco IOS Software, 2800 Software (C2800NM-ADVSECURITYK9-M), Version 12.4(24)T2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 19-Oct-09 17:38 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

uptime is 7 hours, 24 minutes
System returned to ROM by power-on
System restarted at 01:41:13 CST Tue Mar 2 2010
System image file is "flash:c2800nm-advsecurityk9-mz.124-24.T2.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
export@cisco.com. 2821 (revision 53.51) with 247808K/14336K bytes of memory.
Processor board ID
2 Gigabit Ethernet interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)

If

Cisco

Configuration register is 0x2102

#dir all
#dir all-filesystems
Directory of archive:/

No files in directory

No space information available
Directory of system:/

    2  -r--           0                      default-running-config
   17  dr-x           0                      fpm
    4  dr-x           0                      memory
    1  -rw-       29219                      running-config
    3  dr-x           0                      vfiles

No space information available
Directory of tmpsys:/

    6  drw-           0                      eem_lib_system
    5  drw-           0                      eem_lib_user
   17  -rw-           0                      eem_pnt_0
   19  -rw-           0                      eem_pnt_1
   37  -rw-           0                      eem_pnt_10
   39  -rw-           0                      eem_pnt_11
   41  -rw-           0                      eem_pnt_12
   43  -rw-           0                      eem_pnt_13
   45  -rw-           0                      eem_pnt_14
   47  -rw-           0                      eem_pnt_15
   21  -rw-           0                      eem_pnt_2
   23  -rw-           0                      eem_pnt_3
   25  -rw-           0                      eem_pnt_4
   27  -rw-           0                      eem_pnt_5
   29  -rw-           0                      eem_pnt_6
   31  -rw-           0                      eem_pnt_7
   33  -rw-           0                      eem_pnt_8
   35  -rw-           0                      eem_pnt_9
    4  drw-           0                      eem_policy
    8  drw-           0                      eem_pub
   16  -rw-           0                      eem_rpc_0
   18  -rw-           0                      eem_rpc_1
   36  -rw-           0                      eem_rpc_10
   38  -rw-           0                      eem_rpc_11
   40  -rw-           0                      eem_rpc_12
   42  -rw-           0                      eem_rpc_13
   44  -rw-           0                      eem_rpc_14
   46  -rw-           0                      eem_rpc_15
   20  -rw-           0                      eem_rpc_2
   22  -rw-           0                      eem_rpc_3
   24  -rw-           0                      eem_rpc_4
   26  -rw-           0                      eem_rpc_5
   28  -rw-           0                      eem_rpc_6
   30  -rw-           0                      eem_rpc_7
   32  -rw-           0                      eem_rpc_8
   34  -rw-           0                      eem_rpc_9
    7  drw-           0                      eem_temp
    1  dr-x           0                      lib

No space information available
Directory of flash:/

    1  -rw-    38745460   Mar 2 2010 20:42:16 -06:00  c2800nm-advsecurityk9-mz.124-24.T2.bin
    2  -rw-        2751  Sep 29 2008 03:13:44 -06:00  sdmconfig-28xx.cfg
    3  -rw-      931840  Sep 29 2008 03:14:02 -06:00  es.tar
    4  -rw-     1505280  Sep 29 2008 03:14:24 -06:00  common.tar
    5  -rw-        1038  Sep 29 2008 03:14:40 -06:00  home.shtml
    6  -rw-      112640  Sep 29 2008 03:14:58 -06:00  home.tar
    7  -rw-      527849  Sep 29 2008 03:15:18 -06:00  128MB.sdf
    8  -rw-     1697952  Sep 29 2008 03:15:50 -06:00  securedesktop-ios-3.1.1.45-k9.pkg
    9  -rw-      415956  Sep 29 2008 03:16:10 -06:00  sslclient-win-1.1.4.176.pkg
   10  -rw-      196026   Feb 9 2009 15:21:48 -06:00  crashinfo_20090209-212148
   11  -rw-      230851  May 16 2009 18:20:42 -06:00  crashinfo_20090516-002042
   12  -rw-      199003   Aug 1 2009 17:14:16 -06:00  crashinfo_20090801-231416
   13  -rw-       21913   Mar 2 2010 20:09:02 -06:00  config.cfg
   14  -rw-     3795649  Feb 28 2010 12:38:08 -06:00  anyconnect-dart-win-2.4.1012-k9.pkg
   15  drw-           0  Feb 28 2010 13:56:50 -06:00  webvpn
   17  -rw-       21941   Mar 2 2010 01:38:52 -06:00  startup-config

64016384 bytes total (11780096 bytes free)
Directory of nvram:/

  213  -rw-       21787                      startup-config
  214  ----        3845                      private-config
  215  -rw-       21787                      underlying-config
    1  -rw-           0                      ifIndex-table
    2  -rw-         804                      EquifaxSecur#F4F4CA.cer
    3  -rw-        2945                      cwmp_inventory
    6  ----          36                      persistent-data
    7  -rw-        1194                      UTN-USERFirs#2525CA.cer
    9  -rw-         675                      wtsuiciscoco#0CA.cer
   10  -rw-         592                      IOS-Self-Sig#1.cer

245752 bytes total (209828 bytes free)
#       sh flash
-#- --length-- -----date/time------ path
1     38745460 Mar 03 2010 02:42:16 c2800nm-advsecurityk9-mz.124-24.T2.bin
2         2751 Sep 29 2008 09:13:44 sdmconfig-28xx.cfg
3       931840 Sep 29 2008 09:14:02 es.tar
4      1505280 Sep 29 2008 09:14:24 common.tar
5         1038 Sep 29 2008 09:14:40 home.shtml
6       112640 Sep 29 2008 09:14:58 home.tar
7       527849 Sep 29 2008 09:15:18 128MB.sdf
8      1697952 Sep 29 2008 09:15:50 securedesktop-ios-3.1.1.45-k9.pkg
9       415956 Sep 29 2008 09:16:10 sslclient-win-1.1.4.176.pkg
10      196026 Feb 09 2009 21:21:48 crashinfo_20090209-212148
11      230851 May 17 2009 00:20:42 crashinfo_20090516-002042
12      199003 Aug 01 2009 23:14:16 crashinfo_20090801-231416
13       21913 Mar 03 2010 02:09:02 config.cfg
14     3795649 Feb 28 2010 18:38:08 anyconnect-dart-win-2.4.1012-k9.pkg
15           0 Feb 28 2010 19:56:50 webvpn
16     3795649 Feb 28 2010 19:57:04 webvpn/svc_1.pkg
17       21941 Mar 02 2010 07:38:52 startup-config

11780096 bytes available (52236288 bytes used)

#sh file descriptors
File Descriptors:

   FD  Position  Open  PID  Path
    0         0  0001    3  lic0:trailprschk.prs
    1         0  0001    3  lic0:trailprs.prs
    2         0  0001    3  lic0:revocationprs.prs
    3         0  0001    3  lic0:trailprschk.bck
    4         0  0001    3  lic0:revocationchk.prs
    5         0  0001    3  lic0:revocationchk.bck
    6         0  0003    3  lic0:lservrc.pri

#

New Member

Re: Problem with 2821 saving configuration

Also-size of running config:, notice startup-config hasn't saved since Dec 2009 argh-

Building configuration...

Current configuration : 29219 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime localtime
no service password-encryption
service sequence-numbers

#sh start
Using 21787 out of 245752 bytes
!
! Last configuration change at 14:17:10 CST Mon Dec 28 2009 by

! NVRAM config last updated at 14:17:16 CST Mon Dec 28 2009 by !
version 12.4
service timestamps debug datetime msec
service timestamps log datetime localtime
no service password-encryption
service sequence-numbers

Re: Problem with 2821 saving configuration

What is the output when you do a   write mem

Mike

New Member

Re: Problem with 2821 saving configuration

#wr mem

Building configuration...

[OK]

#copy run start

Destination filename [startup-config]?

Building configuration...

[OK]

Re: Problem with 2821 saving configuration

After looking at your outputs it is not the bug we had.

Mike

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