Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Problem with SF 100-24 Connected to FIOS M1424wr Version I

I am having problems with losing my internet connection on my "CAT5E-wired" home FIOS network configured using the FIOS Actiontec M1424wr Version I, router and a CISCO SF 100-24 switch.  About every 4 or 5 days I loss my internet connection and have to cycle power to the router in order to restore service.  The speed of my FIOS internet service is 25/25 and Speakeasy confirms 25/23 nearly consistently. Verizon is saying that the CISCO SF 100-24 switch is not compatible with the Actiontec M1424wr router.  What could be causing this problem?

My home network is large.  I have seven (7) windows computers with a mix of WinXP, Win7, and Vista OSs, two (2) remote wireless access points (I am not using the wireless capability of the router), and two (2) home theater appliances.

Everyone's tags (2)
CreatePlease to create content