Problem With Switch 4500

[omar.diazp]

Yestarday I tried to change the power supply of a Cisco 4500, it had Power Supply 1400 Ac, and I tried to change it to 6000 ac dual input. But when I made the transition, the supervisor Engine failed to satart. the Status led was on red, so the switch could not start. Does someone knows the posible reason for this?

[Jon Marshall]

Which supervisor are you running ?

Jon

[omar.diazp]

Supervisor Engine V

[Jon Marshall]

Omar

Sorry, what chassis do you have ie. the 4500 or the 4500-E ?

Jon

[omar.diazp]

4500-E

[Jon Marshall]

Final question - which IOS version ?

Jon

[omar.diazp]

Acutally I don't have the versión, I'm traying to obtain that info, we didn't have access to the console. We were just responsable to put the Power Supply on the chasis, do you think is a Version Problem?

[Jon Marshall]

Omar

do you think is a Version Problem?

Could be. You need a minimum of 12.2(52)SG to run this power supply, see table 9 in the attached doc -

4500 power supplies

Jon

[omar.diazp]

Thank You I will have the verision and if it is not the version we will update the switch...

[omar.diazp]

Jon,

Thank you for your help.

The problem was the IOS Version on the Switch, we already solved the problem.

Thanks