03-08-2012 07:38 AM - edited 03-07-2019 05:26 AM
This switch randomly reboots throughout the day. I checked the stacks info and reported it was using crashinfo_12 (report below). Can someone help me figure out what this log means? I have access to the switch throughout the day if more config info needs to exported. Thanks in advance!
Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(50)SE1, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 06-Apr-09 08:00 by amvarma
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x014FF84C SRR1 = 0x00029230 SRR2 = 0x00694B94 SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x10000000
CPU Register Context:
Vector = 0x00002000 PC = 0x00A27A3C MSR = 0x00029230 CR = 0x33000053
LR = 0x00A27A00 CTR = 0x014F4BB8 XER = 0xA0000000
R0 = 0x00A27A00 R1 = 0x03D37FE8 R2 = 0x00000000 R3 = 0x039FB930
R4 = 0x00000000 R5 = 0x00000000 R6 = 0x00000000 R7 = 0x00000000
R8 = 0x00007530 R9 = 0x00000000 R10 = 0x00000000 R11 = 0x00000005
R12 = 0x05FAC575 R13 = 0x00110000 R14 = 0x0169D8E4 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x0000006A
R24 = 0x00000000 R25 = 0x0000006B R26 = 0x00000000 R27 = 0x02127A10
R28 = 0x03C8D284 R29 = 0x00000000 R30 = 0x03C8D25C R31 = 0x00000000
Stack trace:
PC = 0x00A27A3C, SP = 0x03D37FE8
Frame 00: SP = 0x03D37FF8 PC = 0x00A27A00
Frame 01: SP = 0x03D38030 PC = 0x014E9AE8
Frame 02: SP = 0x03D38050 PC = 0x016D76A4
Frame 03: SP = 0x03D38088 PC = 0x00C01FF0
Frame 04: SP = 0x03D380A8 PC = 0x0169DBD4
Frame 05: SP = 0x03D380B0 PC = 0x00A299C8
Frame 06: SP = 0x00000000 PC = 0x00A20498
03-08-2012 10:17 AM
This could be memory leak. Open a ticket with TAC, research a new IOS and load it.
HTH
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