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Random reboots on cisco WS-C3560G-48TS

This switch randomly reboots throughout the day. I checked the stacks info and reported it was using crashinfo_12 (report below). Can someone help me figure out what this log means? I have access to the switch throughout the day if more config info needs to exported. Thanks in advance!

Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(50)SE1, RELEASE SOFTWARE (fc2)

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Mon 06-Apr-09 08:00 by amvarma

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x014FF84C  SRR1 = 0x00029230  SRR2 = 0x00694B94  SRR3 = 0x00021000

ESR = 0x00000000  DEAR = 0x00000000  TSR = 0x8C000000  DBSR = 0x10000000

CPU Register Context:

Vector = 0x00002000  PC = 0x00A27A3C  MSR = 0x00029230  CR = 0x33000053

LR = 0x00A27A00  CTR = 0x014F4BB8  XER = 0xA0000000

R0 = 0x00A27A00  R1 = 0x03D37FE8  R2 = 0x00000000  R3 = 0x039FB930

R4 = 0x00000000  R5 = 0x00000000  R6 = 0x00000000  R7 = 0x00000000

R8 = 0x00007530  R9 = 0x00000000  R10 = 0x00000000  R11 = 0x00000005

R12 = 0x05FAC575  R13 = 0x00110000  R14 = 0x0169D8E4  R15 = 0x00000000

R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19 = 0x00000000

R20 = 0x00000000  R21 = 0x00000000  R22 = 0x00000000  R23 = 0x0000006A

R24 = 0x00000000  R25 = 0x0000006B  R26 = 0x00000000  R27 = 0x02127A10

R28 = 0x03C8D284  R29 = 0x00000000  R30 = 0x03C8D25C  R31 = 0x00000000

Stack trace:

PC = 0x00A27A3C, SP = 0x03D37FE8

Frame 00: SP = 0x03D37FF8    PC = 0x00A27A00

Frame 01: SP = 0x03D38030    PC = 0x014E9AE8

Frame 02: SP = 0x03D38050    PC = 0x016D76A4

Frame 03: SP = 0x03D38088    PC = 0x00C01FF0

Frame 04: SP = 0x03D380A8    PC = 0x0169DBD4

Frame 05: SP = 0x03D380B0    PC = 0x00A299C8

Frame 06: SP = 0x00000000    PC = 0x00A20498

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1 REPLY
VIP Super Bronze

Random reboots on cisco WS-C3560G-48TS

This could be memory leak. Open a ticket with TAC, research a new IOS and load it.

http://www.cisco.com/en/US/products/hw/switches/ps5023/products_tech_note09186a00807ccc79.shtml#memcef

HTH

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