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New Member

router 2800 series problem

Good morning Dears:-

I have a problem with router 2800 series the when rebooting after power failure it boot on ROMMON mode ......!!!!!!

I neet to make restart again maneual to start normal may be one time or twice time .....!!!!!!!!!

what that mean ?????????

and what I can do to avoid this action ??????

thanks


Everyone's tags (2)
10 REPLIES
Hall of Fame Super Gold

router 2800 series problem

Maybe your configuration register is incorrect.

Post the complete output to the command "sh version".

New Member

router 2800 series problem

Im sure that my configuration register is correct ...... 0x2102

and this is my "show version" output

Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(16), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Wed 20-Jun-07 08:10 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)

ECA_Portsaid_WAN uptime is 2 hours, 56 minutes

System returned to ROM by power-on

System image file is "flash:c2801-adventerprisek9-mz.124-16.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2801 (revision 5.0) with 116736K/14336K bytes of memory.

Processor board ID FCZ0927127K

2 FastEthernet interfaces

2 Serial(sync/async) interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

New Member

router 2800 series problem

My IOS is stored in Flash memory

I have  console access on this router

and I have not any error messages on start up

and have not any messages after run in ROMMON mode

and about RAM capebelty ...... Im already increased this router RAM before

again I have not any notification before ROMOON mode ????????????

New Member

router 2800 series problem

Dear Usama,

                    Paste me show version & Show falsh from your running device . Few other things to be looked up on as below

                  Where is your IOS is stored on flash card ?? . Do you have console access to your router ?? . if you have console access to you router after powering on check for all system message which is popping up on your console window . Check whether your flash get intialised properly or it get stuck in middle .

              Check for your RAM capactiy ,do you proper have RAM capacity on your router hardware to run your IOS code .You should get notfication message before your router gets into your ROMMON Mode . 

HTH

Santhosh Saravanan

HTH Regards Santhosh Saravanan
New Member

router 2800 series problem

My IOS is stored in flash memory

I have Console access

how can I check the flash and RAM ???????

I have not any messages or notification before router gets into ROMMON mode

and that is My show version output :-

Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(16), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Wed 20-Jun-07 08:10 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)

ECA_Portsaid_WAN uptime is 2 hours, 56 minutes

System returned to ROM by power-on

System image file is "flash:c2801-adventerprisek9-mz.124-16.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2801 (revision 5.0) with 116736K/14336K bytes of memory.

Processor board ID FCZ0927127K

2 FastEthernet interfaces

2 Serial(sync/async) interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

New Member

router 2800 series problem

Dear Usama,

                   Cisco Document says there is power issue , when you get this message on show version

System returned to ROM by power-on,

kindly check by executing "show environment" to ensure Power Source is normal .

show environment

show flash:

          

 

    If your power source is normal , collect show technical-support and let us on this.

http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_tech_note09186a008010876d.shtml#power

Power-On

If the show version command output shows restarted by reload or System returned to ROM by power-on, you can infer that the router was either power-cycled, or that the power source went down for a few seconds. Verify your power source and troubleshoot the outlet circuit (power to router).

If you think this problem affects your router, (after you make sure that the power source is not the issue), collect a show tech-support report, and contact your Cisco technical support representative.

Reload

If the show version command output shows restarted by reload or system returned to ROM by reload, you can infer that a user rebooted the router manually with the reload command. This is not a system crash.

Reserved Exception

For this type of crash, a reload occurs in order to ensure that the router does not transmit corrupt data. The cause can be either hardware-related or software-related (see the Troubleshoot section).

Restarted By Error

Unless the error clearly points to a hardware problem (see the Troubleshoot section), contact your Cisco technical support representative.

Sigtrap (Signal Trap) Exception

This is usually a software problem, and is another way to report a Software-forced Crash.

Undefined Trap

Unless circumstances clearly indicate a hardware problem (see the Troubleshoot section), contact your Cisco technical support representative.

Unexpected Hardware Interrupt

A hardware problem normally causes this type of crash (see the Troubleshoot section).

Unknown Failure

Unless circumstances clearly indicate a hardware problem (see the Troubleshoot section), contact your Cisco technical support representative.

Unknown Reload Cause

Here, the defect that caused the crash does not allow the router to record the reload reason. This issue can be related to hardware or software. Unless circumstances clearly indicate a hardware problem (see the Troubleshoot section), contact your Cisco technical support representative.

HTH Regards Santhosh Saravanan
Hall of Fame Super Gold

router 2800 series problem

Ok, console into the router and reboot the router.


I want to see the entire bootup process including the event where the router will only boot into ROMmon until human intervention.

New Member

router 2800 series problem

this is the Bootup monitor

Proceed with reload? [confirm]

*Sep  9 13:34:17.599: %SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload Command.
System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c2801 processor with 131072 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled


Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc100

Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc100

Initializing ATA monitor library.......

program load complete, entry point: 0x8000f000, size: 0x1f79d84
Self decompressing the image : ###################################################################################################################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
  ID            MEMORY_REQ         TYPE
                0X003AA110 public buffer pools
                0X00211000 public particle pools
                0X00020000 Crypto module pools
                0X00120000 VPM buffer pools
0X0012          0X00035000 Card in slot 3
                0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 3987095 bytes to IO Memory.
PMem allocated: 120586240 bytes; IOMem allocated: 13631488 bytes

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(16), RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 20-Jun-07 08:10 by prod_rel_team
Image text-base: 0x60079E70, data-base: 0x6290E850


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 2801 (revision 5.0) with 117760K/13312K bytes of memory.
Processor board ID FCZ0927127K
2 FastEthernet interfaces
2 Serial(sync/async) interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)

Press RETURN to get started!

New Member

router 2800 series problem

My IOS is stored in Flash memory

I have  console access on this router

and I have not any error messages on start up

and have not any messages after run in ROMMON mode

and about RAM capebelty ...... Im already increased this router RAM before

again I have not any notification before ROMOON mode ????????????

Hall of Fame Super Gold

router 2800 series problem

Wrong forum, post in "WAN and routing". You can move your posting with the Actions panel on the right.

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