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New Member

Router boot failure

i have a routing engine SUP32 with a 7600 chassis when i boot it. it give the following error..

*** System received an unknown failure ***
signal= 0x0, code= 0x0, context= 0x42b9d514
  PC = 0x40485d88, SP = 0x4417dd90, RA = 0x4047aed0
  Cause Reg = 0x00001020, Status Reg = 0x34008102

Thanks and Regards,

Najib Burki.

8 REPLIES
Hall of Fame Super Gold

Doesn't give me much

Doesn't give me much information.  Can you attach the crashinfo file(s)?

New Member

 How to collect said info as

 

How to collect said info as I'm not able to collect it without help

Thanks

Hall of Fame Super Gold

Post the output to the

Post the output to the command "dir sup-bootflash:".

New Member

As per your said command the

As per your said command the output is given below

rommon 4 > dir sup-bootflash:
bad device name (Device not supported)
usage: dir <device>

but  the output of "dir disk0:" command is given below

rommon 8 > dir disk0:
PCMCIA slot0 device is not initialized
open: read error...requested 0x4 bytes, got 0x0
trouble reading device magic number
dir: cannot open device "disk0:"

 

Thanks.

Hall of Fame Super Gold

Where is your IOS suppose to

Where is your IOS suppose to be stored?  Can you check the status of the PCMCIA card?  According to the error message, the PCMCIA card is not formatted properly.

New Member

Although i format the card by

Although i format the card by laptop using a card reader after that i copy the IOS from running router. According to you the card is not properly formatted than please help me how to format the card.

Regards,

Najib Burki

New Member

Please find the attachment

Please find the attachment.

Regards,

Najib Burki

New Member

rommon 1 > boot disk0

rommon 1 > boot disk0:

Initializing ATA monitor library...
string is disk0:c7600s3223-advipservicesk9-mz.122-33.SRB5.bin

Initializing ATA monitor library...

Self extracting the image... [OK]
Self decompressing the image : #################################################
################################################################################
##### [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

 

Cisco IOS Software, c7600s3223_sp Software (c7600s3223_sp-ADVIPSERVICESK9-M), Ve
rsion 12.2(33)SRB5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Wed 05-Nov-08 17:17 by prod_rel_team
Image text-base: 0x4023131C, data-base: 0x41A0BFA0

MAC based EOBC installed
Active crashed three times, disabling auto-boot and dropping to rommon


%Software-forced reload


 13:34:12 UTC Mon Jun 9 2014: Breakpoint exception, CPU signal 23, PC = 0x40492E
D0

 

--------------------------------------------------------------------
   Possible software fault. Upon reccurence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 40492ED0 40490A68 40B15114 40B17AB0 40AE693C 40AE5B6C 4042AE08 4042A
DF4
$0 : 00000000, AT : 41C80000, v0 : 42BA0000, v1 : 438E0000
a0 : 50DBFC48, a1 : 0000FD00, a2 : 42BA54B0, a3 : 00000001
t0 : 00000028, t1 : 3400FD01, t2 : 34008100, t3 : FFFF00FF
t4 : 40C0D0B8, t5 : 00000000, t6 : 00000000, t7 : 44E98BC8
s0 : 00000000, s1 : 41A70000, s2 : 00000000, s3 : 00000000
s4 : 43790000, s5 : 00000000, s6 : 416E0000, s7 : 416E0000
t8 : 43BF2E98, t9 : 4046CD68, k0 : 83BC531C, k1 : 03CE3200
gp : 41C8A660, sp : 44E98BF0, s8 : 42BA0000, ra : 40490A68
EPC  : 40492ED0, ErrorEPC : 5C798363, SREG     : 3400FD03
MDLO : 00007530, MDHI     : 00000000, BadVaddr : 37FE543A
DATA_START : 0x41A0BFA0
Cause 00000024 (Code 0x9): Breakpoint exception
File bootdisk:crashinfo_20140609-133412-UTC Device Error :No such device

------------------ show redundancy states ------------------


File bootdisk:crashinfo_20140609-133412-UTC Device Error :No such device


=== Flushing messages (13:34:14 UTC Mon Jun 9 2014) ===

Buffered messages:
Queued messages:
*Jun  9 13:34:14.299: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console d
ebugging output.

*Jun  9 13:34:12.651: scp assert failure: queue != NULL: ../const/native/scp_con
st.c: 889
*Jun  9 13:34:12.655: -Traceback= 40654B50 40655218 40A26238 404942AC 4049444C 4
046E5D8 40482F48 4046FB64 40A262D4 4042AE08 4042ADF4
*Jun  9 13:34:12.655: %SCHED-7-WATCH: Attempt to monitor uninitialized watched q
ueue (address 0). -Process= "slcp process", ipl= 0, pid= 55
-Traceback= 40344274 403447B8 40470EAC 40655228 40A26238 404942AC 4049444C 4046E
5D8 40482F48 4046FB64 40A262D4 4042AE08 4042ADF4
*Jun  9 13:34:14.919: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console d
ebugging output.

*Jun  9 13:34:14.919: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to e
nsure console debugging output.

*Jun  9 13:34:14.919: %OIR-6-CONSOLE: Changing console ownership to switch proce
ssor

 

*** System received an unknown failure ***
signal= 0x0, code= 0x0, context= 0x42ba5314
  PC = 0x40485d88, SP = 0x441ae930, RA = 0x4047aed0
  Cause Reg = 0x00001020, Status Reg = 0x34008102
rommon 2 >

 

Thanks,

Najib Burki

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