10-27-2008 01:25 AM - edited 03-06-2019 02:09 AM
Hello,
Let me throw in this question,i have this 3845 router that is still fairly new and it having fan problems-i thought it was clogged up by dust so i went blowing all the dust out of it but this fan problems just keep coming,how can i resolve this:
10:49:39.102 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error reported.
010269: Oct 27 10:49:59.101 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010270: Oct 27 10:50:19.101 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010271: Oct 27 10:50:39.100 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010272: Oct 27 10:50:59.099 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010273: Oct 27 10:51:19.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010274: Oct 27 10:51:39.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010275: Oct 27 10:51:59.097 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010276: Oct 27 10:52:19.096 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010277: Oct 27 10:52:39.099 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010278: Oct 27 10:52:59.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010279: Oct 27 10:53:19.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010280: Oct 27 10:53:39.097 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
any ideas how this can be resolved?
Please help
10-27-2008 02:41 AM
If the router is still under warranty I would suggest RMA'ing it (Return Material Authorization).
This definately sounds like a hardware issue which you should get fixed.
More instructions here:
http://www.cisco.com/en/US/docs/routers/7200/troubleshooting/return_material_authorization/3582.html
10-27-2008 03:51 AM
Or, if you have a support contract, get someone to repair it.
10-27-2008 04:13 AM
You will probably have to RMA the chassis back to cisco , hopefully you have a contract or is unser warranty . There is something wrong with the fans , even if its still spinning it is probably drawing too much current and thats whats giving you the error message . Generally I do not believe they replace just the fan on smaller routers like those but I could be wrong haven't had to rma many of those.
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