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Community Member

SDM does not work properly

Some buttons in SDM began to stop working.

"Additional Task" does not show any contents. Edit button on a certain page does not work. I think I stalled it on the router.

I reinstalled java script, but it did not solve it.

Should I just run the installation CD to overwrite the program in the router?

Is my configuration safe?

Thank you.


Re: SDM does not work properly

if SDM starts, the install on the router is good.

This is most likely due to not using the supported java runtime environment JRE version.

SDM does not support java after: 6u3.

Cisco SDM requires Sun Java Runtime Environment (JRE). The following versions are supported:

•JRE 1.5_09


•JRE 1.5.0_06

•JRE 1.5.0_07

•JRE 1.6.0_02

•JRE 1.6.0_03

As per the release notes.

Also configuration guide may be handy:

Community Member

Re: SDM does not work properly

Thank you so much for your explanation. This is exactly what I needed to know. My java was latest, 6u16, which was out of support.

I will find and install the versions you mentioned above.

Thanks again.

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