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18756
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25
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4
Replies

Show module minor error

arumugasamy
Level 1
Level 1

Dear,

I am getting the below minor error in show module cmd.

Switch Number: 2 Role: Virtual Switch Standby

---------------------- -----------------------------

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1225UECD

2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1225U9QU

3 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1209H9DG

5 5 Supervisor Engine 720 10GE (Hot) VS-S720-10G SAL1226V6L4

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

1 0021.d874.1ab0 to 0021.d874.1ac7 3.1 12.2(18r)S1 12.2(33)SXH2 Ok

2 001d.703c.b430 to 001d.703c.b45f 3.0 12.2(18r)S1 12.2(33)SXH2 Ok

3 001d.4577.5378 to 001d.4577.537f 1.3 12.2(18r)S1 12.2(33)SXH2 Ok

5 001e.7a58.9258 to 001e.7a58.925f 2.0 8.5(2) 12.2(33)SXH2 Ok

Mod Sub-Module Model Serial Hw Status

---- --------------------------- ------------------ ----------- ------- -------

1 Centralized Forwarding Card WS-F6700-CFC SAL1224TFTE 4.0 Ok

2 Centralized Forwarding Card WS-F6700-CFC SAL1224TUND 4.0 Ok

3 Distributed Forwarding Card WS-F6700-DFC3C SAD120902CU 1.0 Ok

5 Policy Feature Card 3 VS-F6K-PFC3C SAL1223T1LA 1.0 Ok

5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1226UWXX 1.0 Ok

Mod Online Diag Status

---- -------------------

1 Pass

2 Pass

3 Minor Error

5 Pass

What is the work around for this error.

swami

4 Replies 4

Giuseppe Larosa
Hall of Fame
Hall of Fame

Hello swami,

first of all you need to understand what error is this.

minor error is only the category of error.

use

sh log

to see errors on the device.

optionally you could also try to reload the module with

hw-module module 3 ?

boot Specify boot options for the module through Power Management Bus control register

reset Reset specified component

simulate Simulate options for the module

use hw-module module 3 reset

this will give you at least a chance to see new messages if you are lucky can be the fix.

be aware that you may miss the device during module reset and you should ask a maintanance time window

Hope to help

Giuseppe

hw-module module 3 reset mem-test-full.

Check if you have the mem-test-full at the end, that will test the memory.

arjmenon
Level 1
Level 1

Hello Swamy,

Please do the following :

1.Re-seat the card and check if it is still occuring.

2.Has this ever occured before ?

3.Set the boot-up level to complete, and then reload only the card if the error still persists.

4.If the reseat and the reload does not fix it,it could be a hardware issue ..contact the TAC...

Thanawee Buntho
Level 1
Level 1

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/24053-193.html

run sh diagnostic events

if see. TestErrorCounterMonitor 

The TestErrorCounterMonitor has detected that an error counter in the specified module has exceeded a threshold. This message contains specific data about the error counter, including the ASIC and register of the counter, and the error count.

This error message is received when an ASIC on the linecard receives packets with a bad CRC. The issue may be local to this module or may be triggered by some other faulty module in the chassis.

The reason for this error can be because the newly inserted module was not firmly inserted.

Reseat the module in order to resolve the problem.

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