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SLM2048 - Password problems with special chars

Hi all,

We´ve got a SLM2048 in use (most current FW) and today I wanted to apply our new password standards onto that switch. So I changed the password of the user admin and used special chars, which were =&!= and clicked update and save changes. I now know, that I should have been using only alphanumerical characters, but why is there no routine that checks the PW for conformance, before writing it onto the switch.

Problem now is, that I am unable to login and don´t want to do a hard reset, because the configuration would be lost. I know there should have been a rescue admin user, but there is none. What can I do now? Any chance that a cisco engineer could get in contact with me to debug the entered password in the lab and who could then tell me what was saved to ROM or how I can login again?

Thanks,

Philip

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2 REPLIES
Cisco Employee

Re: SLM2048 - Password problems with special chars

Hi Phillip -- The SLM2048 is a Cisco Small Business product with a dedicated Support  Community here: https://www.myciscocommunity.com/community/smallbizsupport/switches. As this forum is not monitored by Small Business product experts, would you be kind enough to copy and paste your post?

Thanks,

Stephanie Reaves

Cisco Small Business Technology Group

Re: SLM2048 - Password problems with special chars

Thanks for your hint Stephanie, I posted my question in the Cisco Small Business Support Community and I hope that problem can be solved without a reset .

Phil

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