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New Member

Slow printing from windows 2008 R2 with Cisco 6509

Dear All,

I am having a wiered issue in my network. We have a windows 2008 R2 print server. Normal documents print's fine. If you print a image or pdf file, it takes a long time to print. For example a 2 MB PDF image with two page took me 10 minutes to print. The data from the server to the physical printer is really slow. To test it, i have loaded the driver on another windows 2008 R2 and the result is same slowness. We uses Xerox Colorqube 9303 printers.

I have tried most options from microsoft which didnt help. I have installed a windows 2012 server to test if its specific to windows 2008, but the result remains same. Printing from a windows PC is perfectly fine; 32 bit PCs we have.

I have seen someone got a solution to this by disabling ip local-proxy-arp, this is not enabled nor available in my switch.

I have 6509 as core switch with IOS 12.2(33)SXH8. Does anybody come across such a scenario? Is there any special port configuration required for windows 2008 R2 to work normal?

A sample interface configuration is given below

GigabitEthernet1/10 is up, line protocol is up (connected)

  Hardware is C6k 1000Mb 802.3, address is c89c.1dd9.2619 (bia c89c.1dd9.2619)

  Description: ***Connect-to-Server-form***

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  Full-duplex, 1000Mb/s, media type is 10/100/1000BaseT

  input flow-control is off, output flow-control is on

  Clock mode is auto

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output 00:00:13, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/2000/88/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 151000 bits/sec, 30 packets/sec

     10067885 packets input, 4366947776 bytes, 0 no buffer

     Received 36631 broadcasts (2569 multicasts)

     0 runts, 0 giants, 0 throttles

     11 input errors, 1 CRC, 0 frame, 77 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     251401032 packets output, 96130506019 bytes, 0 underruns

     0 output errors, 0 collisions, 5 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 PAUSE output

     0 output buffer failures, 0 output buffers swapped out


Any help would be really appreciated.

Thanking you in advance.

Prince Mathew

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Slow printing from windows 2008 R2 with Cisco 6509

Hello

Printing from a windows PC is perfectly fine; 32 bit PCs we have.

- Printing directly from a computer which has the locally installed driver is printing fine.- it does seem to suggest the server or the network- however locally installed print drivers work fine so the communication to the printer from the client over the network seem to be okay.

However the centrally installed print drivers means the processing job is now  with the server which is between the printer and client

Whats the RTT from client and server and client to printer .etc?  - perform a extended ping to validate connectivity between all 3

Have you hardcoded the server port to the nic setting of the server - Are the speed/duplex settings manually applied to the servers  if so make sure they are also manually set on the switch ports realting to these servers - this is apllicable to the printers too.


Is the same driver used locally is also on the printer server correct?

Whats printing protocol ( RAW) and port being used on the printer server

Do you have print pooling setup on the server -(typo in last post)

Are these printer shared in A/D and deployed by GPO -are the correct permissions set on these shares

Check the printer permission on the spool folder also - users need at least read & execute privileges

Have you manually cleared the print spooler folder and restarted the spooler service on the server?

Are the print jobs being render to the clients or is the server taking the load of processing the print job?

Any printer queue priorites set?

res

Paul

Please don't forget to rate any posts that have been helpful.

Thanks.

Please don't forget to rate any posts that have been helpful. Thanks.
6 REPLIES
Silver

Slow printing from windows 2008 R2 with Cisco 6509

Hi Prince,

Can you check if these increase on the interface:

11 input errors, 1 CRC, 0 frame, 77 overrun

If the counter for the above increases, this might be a cause for the issue.

Also what is the show run int gig1/10?

Thanks

Ankur

"Please rate the post if found useful"

New Member

Slow printing from windows 2008 R2 with Cisco 6509

Dear Ankur,

It is not increasing and the actual server port is different.

interface GigabitEthernet9/12

description ***Connect-to-Computers***

switchport

switchport mode access

end

AIS-CORE-SWITCH#show int gig9/12

GigabitEthernet9/12 is up, line protocol is up (connected)

  Hardware is C6k 1000Mb 802.3, address is 0003.3230.69cb (bia 0003.3230.69cb)

  Description: ***Connect-to-Computers***

  MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,

     reliability 255/255, txload 3/255, rxload 2/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  Full-duplex, 100Mb/s, media type is 10/100/1000BaseT

  input flow-control is off, output flow-control is on

  Clock mode is auto

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output 00:00:42, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 42784

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 1114000 bits/sec, 642 packets/sec

  5 minute output rate 1200000 bits/sec, 736 packets/sec

     4376964 packets input, 1177430903 bytes, 0 no buffer

     Received 2752 broadcasts (270 multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 2 frame, 0 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     5094637 packets output, 1141195528 bytes, 0 underruns

     0 output errors, 0 collisions, 4 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 PAUSE output

     0 output buffer failures, 0 output buffers swapped out

Thanks,

Prince Mathew

Slow printing from windows 2008 R2 with Cisco 6509

Hello

Printing from a windows PC is perfectly fine; 32 bit PCs we have. - Can you clarify then what is effected - do you mean these pc's can print these PDF's?

Have you checked the cabling?

Have you hardcoded the server port to the nic setting of the server?

Do you have spooling configured?

Is this printer server and these clients on the same subnet?

Whats the RTT from server to client and client to server?

res

Paul

Please don't forget to rate any posts that have been helpful.

Thanks.

Please don't forget to rate any posts that have been helpful. Thanks.
New Member

Slow printing from windows 2008 R2 with Cisco 6509

Hello,

Printing from a windows PC is perfectly fine; 32 bit PCs we have. - Printing directly from a computer which has the locall installed driver is printing fine.

Have you checked the cabling? Cabling is fine, used the cable to test it with a PC which worked fine

Have you hardcoded the server port to the nic setting of the server? Didn't understand the question

Do you have spooling configured? Even a one-on-one printing is slow, spool configuration is default

Is this printer server and these clients on the same subnet? They are all on the same subnet & VLAN

Whats the RTT from server to client and client to server?

res

Paul

Re: Slow printing from windows 2008 R2 with Cisco 6509

Hello

Printing from a windows PC is perfectly fine; 32 bit PCs we have.

- Printing directly from a computer which has the locally installed driver is printing fine.- it does seem to suggest the server or the network- however locally installed print drivers work fine so the communication to the printer from the client over the network seem to be okay.

However the centrally installed print drivers means the processing job is now  with the server which is between the printer and client

Whats the RTT from client and server and client to printer .etc?  - perform a extended ping to validate connectivity between all 3

Have you hardcoded the server port to the nic setting of the server - Are the speed/duplex settings manually applied to the servers  if so make sure they are also manually set on the switch ports realting to these servers - this is apllicable to the printers too.


Is the same driver used locally is also on the printer server correct?

Whats printing protocol ( RAW) and port being used on the printer server

Do you have print pooling setup on the server -(typo in last post)

Are these printer shared in A/D and deployed by GPO -are the correct permissions set on these shares

Check the printer permission on the spool folder also - users need at least read & execute privileges

Have you manually cleared the print spooler folder and restarted the spooler service on the server?

Are the print jobs being render to the clients or is the server taking the load of processing the print job?

Any printer queue priorites set?

res

Paul

Please don't forget to rate any posts that have been helpful.

Thanks.

Please don't forget to rate any posts that have been helpful. Thanks.
New Member

Slow printing from windows 2008 R2 with Cisco 6509

Hello,

This issue has been solved. The printer's NIC has been hard cored to 100 MB Full duplex whereas switch port has been set to Auto. Now the printing is fast. Still wondering why it worked fine with Windows 7.

Thanks for all valuable inputs.

Thanks,

Prince Mathew

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