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Community Member

SNMP Error

Hi Folks,

I'm getting the error message below on the 6509 :

SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input

queue full

8 REPLIES
Silver

Re: SNMP Error

%SNMP-3-INPUT_QFULL_ERR : Packet dropped due to input queue full

Explanation Snmp packet dropped due to input queue full error.

Recommended Action Use the command show snmp to see the number of packets dropped. Stop any SNMP access to the device until the error condition is recovered.

Investigate if it could be a possible bug of your specific IOS (please let me know the IOS release).

HTH

Andrea

Community Member

Re: SNMP Error

The IOS is s3223-advipservicesk9_wan-mz.122-33.SXH.bin

See sho snmp below,

IT-swi-ios-acc-vop-02-wu#sh snmp

Chassis: SMG1123N54F

86912610 SNMP packets input

0 Bad SNMP version errors

349699 Unknown community name

0 Illegal operation for community name supplied

0 Encoding errors

378869572 Number of requested variables

786 Number of altered variables

67956787 Get-request PDUs

18346242 Get-next PDUs

166 Set-request PDUs

150921 Input queue packet drops (Maximum queue size 1000)

86411014 SNMP packets output

0 Too big errors (Maximum packet size 1500)

389033 No such name errors

0 Bad values errors

0 General errors

86411012 Response PDUs

2 Trap PDUs

SNMP logging: disabled

IT-swi-ios-acc-vop-02-wu#

I have stopped all the snmp access.

Rgds,

Keith

Silver

Re: SNMP Error

And after the stop the error condition is recovered?

Andrea

Silver

Re: SNMP Error

You have an IOS bug: CSCsk27147

You need to upgrade it.

HTH

Best Regards

Andrea

Silver

Re: SNMP Error

I forgot more details :)

CSCsk27147 Bug Details

SNMP stops responding while polling from CISCO-MEMORYPOOL-MIB

Symptoms: The following SNMP is incorrectly generated:

"%SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full

This issue is affecting the CISCO-MEMORYPOOL-MIB instead.

Conditions: Occurs on a Cisco 2600 series router running Cisco IOS Release 12.4(11)T3. The router

keeps dropping SNMP packets. The log shows that the packets are dropped because of the input queue

beeing full. Although the utilization is sometimes high, this could not be the root cause, as the router

keeps dropping packets regardles of the current utilization. Also, the snmp process takes 5-20% of the

CPU load.

Workaround: Exclude ciscoMemoryPoolMIB from your query with the following commands:

snmp-server view public-view iso included

snmp-server view public-view ciscoMemoryPoolMIB excluded

Apply this view to the RW community string. This view will exclude only ciscoMemoryPoolMib, all other

MIBs will be available.

My advice: upgrade to 12.2(33)SXH4, the last release of your train.

HTH

Andrea

Community Member

Re: SNMP Error

Andrea,

I'm still getting the error messages even after excluding the ciscoMemomoryPoolMib, see commands below,

snmp-server view public-view iso included

snmp-server view public-view ciscoMemoryPoolMIB excluded

snmp-server community ********** RO

snmp-server community ********** view public-view RW

The other thing:

The SNMP Engine using about 30% of cpu.

I will upgrade to latest ios.

Thanks a lot Andrea, much appreciated.

Rgds,

Keith

Silver

Re: SNMP Error

You're welcome, Keith,

please let me know if I could be more helpful.

Regards

Andrea

Community Member

Re: SNMP Error

Andrea,

Upgraded to IOS 12.2(33)SXH4... Problem resolved.

Thanks a lot for your help.

Rgds,

Keith

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