SPAN port all calls are recording except toll free number
i am using CUCM V.10 and correctly configure span port on on switch interface, all calls are recording except toll free numbers like 800-xxxxxx, i am using 3rd party software called speechlog, can somebody assist me where is the problem? and why 800..... numbers are not recording ???
If you perform a packet capture on the span switch port, are you able to see the signaling and media from a toll-free call? If yes then you need to reach out to your recording vendor for support. If not, ask yourself what is different about your call routing is different for toll-free calls that doesn't touch the switch port(s) that you're spanning (e.g. different PSTN gateway).
Problem solved, when we call to 800 toll free number call manager automatically added number 9 before extension e.g: actual ext.549 convert to 9549, if an extension place Internationale or internal call it will record call without any problem as we configured ext. 549 in third party software.
I'm working on a project that includes basic router configurations. I configurated everything including: line console 0, line vty 0 15 and secret passwords. There are 3 routers in the network and every LAN is going t...
Desire to create Terminal Server ("TS" in this document) out of 2811 Cisco Router with HWIC-16A card (with Octal cables)
Desire to use SSH over Telnet
TS is ip'ed, SSH access configured (to the TS)
Python based Script to BULK Import/Delete devices using Cisco Prime API
Check my Repo on GitHub for all the details ( see below link )