Supervisor engine 720 redundancy takeover failure

[sivaprakasam81]

Hi

Supervisor engine 720 redundancy takeover failure

Here is the configuration,

1x 6513

1x WS-C6K-13slot

2x ws-sup720-3b

2x ws-cdc-2500W

2x ws-x6516a-gbic

2x ws-x6548-rj-45

OS image :

The sups are in redundancy mode. They are both running the following image:

S72033-pk9sv-mz.122-17d.sxb11.bin

Issue :

The redundant sup did not pick up properly

Indicates that the" boot file did not load, it stayed in ROM monitor"

1)Why did the supervisor engine fail?

2) why didn't the redundant supervisor engine pickup when the active one failed?

Please help me out to fix this issue. Its critical. Thanks in advance

[sivaprakasam81]

Thanks again.

I am trying to check if that happens again.

How can i get the crashfile to you?

[sivaprakasam81]

Can you please tel me, how i can get the crushfile from the sup720

[sivaprakasam81]

Mark,

How i can get you the crashfile, is that by trasfer upload /path?

[Mark Yeates]

If you have a PC running a TFTP server ( I personally use and recommend tftpd32). You will want to copy the crashfile using tftp.

copy bootflash:crashfilename tftp

Address or name of remote host []? 10.10.1.100 (replace IP with your PC IP address)

Destination filename [crashfilename]?

!!

10035 bytes copied in 0.068 secs (147574 bytes/sec)

Note: Make sure the crashfile name is correct. Verify this by issuing the show bootflash: command.

Then add the crashfile as an attachment on the forum.

HTH,

Mark

[sivaprakasam81]

Thanks Mark, i will get the crashfile today

[sivaprakasam81]

Hi

I am working on the ssh, and the tftp server not configured at the remote end.

how i can get you the details ?

[sivaprakasam81]

copy crashinfo_20090301-110626 tftpd32

[sivaprakasam81]

copy crashinfo_20090301-110626 tftpd32

The above command copied the information, how i can get the file?

[sivaprakasam81]

Hi mark,

Thank you for your continues support. i appreciate Mark!

I am sorry for the last post, as i was new to tftpd32.

Okay , i got the crashfile and attaching herewith, please provide me the cause of the redundancy failure.

Thanks in advance.