05-16-2016 07:24 PM - edited 03-08-2019 05:47 AM
This is a new installation of a 2960-x and a 2911 router (configured solely as a voice gateway and not for routing purposes)
Plugging in phones and desktops into the switch works great. Phones get IPs from the voice subnet, desktops get IPs from the data subnet, etc.
The SVI for switch management is in the voice VLAN.
Currently there are only two things plugged into the switch - Port 48 is a trunk to other switches and Port 1 is the voice gateway.
The SVI can ping the switch's default gateway, other internal IPs on other VLANs, IPs on the internet, etc so it seems to be fine.
However, the voice gateway cannot ping any IPs, including the SVI, even though they are on the same VLAN.
Switch Config:
vlan 10
name DATA
vlan 20
name VOICE
int vlan 20
desc MANAGEMENT INTERFACE
ip add 10.10.10.5 255.255.255.0
int gi1/0/1
desc VOICE GATEWAY
switchport access vlan 20
switchport mode access
switchport voice vlan 10
spanning-tree portfast
int gi1/0/48
desc TRUNK TO UPSTREAM SWITCHES
switchport mode trunk
==========================
Router config:
int gi0/0
desc TO LAN
ip add 10.10.10.2 255.255.255.0
speed auto
duplex auto
TROUBLESHOOTING:
Verified that the switch LEDs are in STAT mode
When I plug in the voice gateway, the light turns solid amber and stays that way permanently. If I console into it, it can ping itself, so the interface is up.
I've moved the switch config from port 1/0/1 to various other ports to ensure it's not just a bad port
Show spanning-tree blockports shows 0 blocked ports
The router's interface is set up as a single router interface and not as a trunk
I have looked at the interface status on both side and both list 1000/full. I have also tried hard coding both side just to make sure it wasn't some odd speed/dupled mismatch.
Nothing comes up in the logs.
05-17-2016 06:25 AM
Without seeing the whole config, it looks OK on the surface.
Can you do a "sh cdp neigh detail " on the router, and sh cdp neigh detail int gi 1/0/1 to verify what they might see (and possibly disagree on) ?
Also, can you verify it's really a cat 6 cable with all 8 pins between the two?
PS - you ARE waiting for about 30 seconds for spanning tree convergence to complete?
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