09-02-2009 10:23 PM - edited 03-06-2019 07:33 AM
Hi NetPro,
Does anyone know how to solve this ? My switch 3750 down with this error msg.
your reply will be highly appreciated.
%TCAMMGR-3-HANDLE_ERROR:
cam handle [hex] is invalid
The CAM Handle used by the caller is not valid.
Recommended Action: Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Also perform a search of the Bug Toolkit
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.
Related documents- No specific documents apply to this error message.
09-03-2009 08:25 PM
Hello Jack,
have you tried to reload the switch?
CAM table is a core function of lan switch so you need to understand if device is usable or not.
Hope to help
Giuseppe
09-03-2009 08:52 PM
Hi Giuseppe,
Yes, during that time i have no choice i can't even capture the show tech during that time as the switch is having intermittent i was forced to reboot this switch, then problem resolve , those downstream switches are up again .
but, now management need to know what is the root cause ? sigh ~~~ anyone know what is about ?
09-03-2009 08:59 PM
Hello Jack,
this is likely a software bug because it speaks of handlers.
do a search in the bug toolkit or post the version of your IOS image.
I would use TCAM as search keyword but I see I get no results
Hope to help
Giuseppe
09-03-2009 09:08 PM
Hi Giuseppe,
yes, but the bugs have been fixed by the newer version. my switch version is 12.2(35)SE5. shouldn't be impacted .
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