Unexpectet reboot WS-C3560X-48T-L

[RICARDO SANCHEZ]

Hi

Does anybody know the cause of an unexpected reboot with no crash information in flash, I have a WS-C3560X-48T-L Switch with c3560e-universalk9-mz.150-1.SE.bin image.

Is an action recommended?

------------------ show stacks ------------------

Minimum process stacks:
 Free/Size   Name
 4880/6000   hulc_flash init
 5608/6000   CDP BLOB
 5040/6000   MDFS LC IPC Init Process
 8248/9000   IP Background
 8404/9000   IP Connected Route Background
 8424/9000   EEM ED RF
 4096/6000   EEM Shell Director
 5436/6000   MDFS Reload
 9896/12000  master cfg mgr init process
 5312/6000   vqpc_shim_create_addr_tbl
 4756/6000   SPAN Subsystem
 5360/6000   stp_change_tree_type
58800/60000  EEM Auto Registration Proc
 5268/6000   REP LSL Hello PP Process
 5252/6000   SASL MAIN
 4992/6000   LICENSE AGENT DEFAULT
 4860/6000   hpm bulk_vlan_state process
 8440/9000   cdp init process
 5236/6000   RADIUS INITCONFIG
 5416/6000   Hulc Backup Interface Process
34132/36000  TCP Command
 9092/12000  Virtual Exec
 2452/3000   Rom Random Update Process
18292/24000  Init
 4656/6000   platform OBFL
 9092/12000  OBFL UPTIME obfl0
 9892/12000  OBFL VOLT obfl0
 5448/6000   IP SLAs Deferred Schedule Processor

Interrupt level stacks:
Level    Called Unused/Size  Name
  4     7639342   8328/9000  NETWORK INTERFACE CHIP
  5           0   9000/9000  SUPERVISOR EXCEPTIONS
  6        4808   8936/9000  NS16550 VECTOR

Thanks for your help,

[Leo Laohoo]

If you do not need features found in 15.0 then I recommend you downgrade your IOS to 12.2(55)SE9.

If you need features in 15.0 then I recommend you upgrade your IOS to 15.0(2)SE4.

[Reuben Farrelly]

Just be mindful that 15.0(2)SE4 and earlier are impacted by a number of security bugs - see http://tools.cisco.com/security/center/selectIOSVersion.x .

You may find 15.0(2)SE6 is marginally more stable as it has a few more bug fixes as well.  No new features were added between SE4 and SE6.

[RICARDO SANCHEZ]

ok, I will be checking the features and upgrade/downgrade the IOS.

thanks for your help Leo.

Regards

[adawa]

Hello, Ricardo. I recommend contacting TAC to better determine the cause of this reboot. Do you have a support contract or SmartNet for your WS-C3560X-48T-L switch? Please e-mail me (adawa@cisco.com) for additional concerns. Kind regards. 

[Leo Laohoo]

I recommend contacting TAC to better determine the cause of this reboot.

The OP is using IOS version 15.0(1)SE.  `nuff said.  Period.  End of story.