Re: Unresponsive propvirtual from 4506

a_fikri · ‎12-04-2006

Last Friday all my network went blank and I had to switch off/on both the Catalyst 4506 to get access. Then I receive e-mail from NMS stating that all my propvirtual was unresponsive at that time. Can anybody tell me what happen?

sourabhagarwal · ‎12-04-2006

did you observe any logs on the switches during that time. If yes, can you share it with us?

a_fikri · ‎12-04-2006

I'm not sure which log you referring to but I have a Device Fault Manager logs on both catalyst.

Hope this is the right one.

a_fikri · ‎12-04-2006

I'm not sure which log you referring to but I have a Device Fault Manager logs on both catalyst.

.253 is the PROPVIRTUAL IP

Hope this is the right one.

sourabhagarwal · ‎12-04-2006

I was referring to the "show log" command on the switches to check if any information is recorded in the log buffer of switches which indicates of any problem.

you can also check on the switches as which interface is assigned with .253 IP.

a_fikri · ‎12-05-2006

Hi,

Sorry about that. I'm still new in this one.

Hope you can help me..

Thanks a million.

a_fikri · ‎12-05-2006

Can you detect it ?

Or is it not the right one?

sourabhagarwal · ‎12-05-2006

i can see lot of traceback errors in the log which can be due to an IOS bug. Not sure if it occured at the time you have faced the problem or not as date and time stampings were not there for log event.

can u put output of "show stacks" and "show version" from your devices.

a_fikri · ‎12-05-2006

Hi,

Sorry for the late entry. I have to take care of some business elsewhere. This is the stack and version information.

Minimum process stacks:

Free/Size Name

82456/86000 Routekernel Process

31760/32000 CDP BLOB

31704/32000 SPAN Subsystem

31616/32000 Netboot process

37432/38000 Router Init

5560/12000 Init

34752/35000 cdp init process

31536/32000 RADIUS INITCONFIG

28560/29000 Rom Random Update Process

33168/36000 TCP Command

54712/60000 Virtual Exec

Interrupt level stacks:

Level Called Unused/Size Name

1 0 9000/9000 Level 1

2 0 9000/9000 Level 2

3 28407272 8240/9000 Level 3

4 140 8920/9000 Level 4

5 100555245 8680/9000 Level 5

6 0 9000/9000 Level 6

7 0 9000/9000 Level 7

4506_Rack_A#sh version

Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12.2(25)EWA2, RELEASE

SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 05-Jul-05 13:21 by ccai

Image text-base: 0x10000000, data-base: 0x114DD0D4

ROM: 12.2(20r)EW1

Dagobah Revision 95, Swamp Revision 29

4506_Rack_A uptime is 4 days, 15 hours, 43 minutes

System returned to ROM by power-on

System image file is "bootflash:"

cisco WS-C4506 (MPC8245) processor (revision 7) with 524288K bytes of memory.

Processor board ID FOX092909ZL

MPC8245 CPU at 333Mhz, Supervisor IV

Last reset from PowerUp

22 Virtual Ethernet interfaces

44 Gigabit Ethernet interfaces

403K bytes of non-volatile configuration memory.

Configuration register is 0x2101

sourabhagarwal · ‎12-05-2006

Hi,

I guess output of show version is incomplete.

Please paste the complete output of the show version command for analysis.

a_fikri · ‎12-06-2006

Sorry to say that is all there is. No more. After going through it seems that one of the switch is issues with redundancy as the switches are configure to load-balance and only certain Vlan was having problems. On the other switch it looks ok.

Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes,

0 overruns, xml disabled, filtering disabled)

Console logging: disabled

Monitor logging: level debugging, 0 messages logged, xml disabled,

filtering disabled

Buffer logging: level debugging, 23 messages logged, xml disabled,

filtering disabled

Exception Logging: size (8192 bytes)

Count and timestamp logging messages: disabled

Trap logging: level informational, 27 message lines logged

Logging to 10.10.1.17, 27 message lines logged, xml disabled,

filtering disabled

Log Buffer (4096 bytes):

00:00:35: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan

00:00:36: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 1 (WS-X4515 Hw: 4.2) is online

00:00:36: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 2 (WS-X4306-GB Hw: 4.0) is online

00:00:36: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 3 (WS-X4306-GB Hw: 4.0) is online

00:00:36: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 4 (WS-X4306-GB Hw: 4.0) is online

00:00:36: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 5 (WS-X4424-GB-RJ45 Hw: 1.7) is online

000007: *Dec 1 00:46:22: %SYS-5-CONFIG_I: Configured from memory by console

000008: *Dec 1 00:46:23: %SYS-5-RESTART: System restarted --

Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12

.2(25)EWA2, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 05-Jul-05 13:21 by ccai

000009: *Dec 1 00:46:23: %SNMP-5-COLDSTART: SNMP agent on host 4506_Rack_B is u

ndergoing a cold start

000010: *Dec 1 00:46:26: %EC-5-BUNDLE: Interface GigabitEthernet1/1 joined port

-channel Port-channel1

000011: *Dec 1 00:46:26: %EC-5-BUNDLE: Interface GigabitEthernet1/2 joined port

-channel Port-channel1

000012: *Dec 1 00:47:23: %HSRP-6-STATECHANGE: Vlan2 Grp 2 state Standby -> Acti

ve

000013: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan4 Grp 4 state Standby -> Acti

ve

000014: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan6 Grp 6 state Standby -> Acti

ve

000015: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan8 Grp 8 state Standby -> Acti

ve

000016: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan10 Grp 10 state Standby -> Ac

tive

000017: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan12 Grp 12 state Standby -> Ac

tive

000018: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan14 Grp 14 state Standby -> Ac

tive

000019: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan16 Grp 16 state Standby -> Ac

tive

000020: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan18 Grp 18 state Standby -> Ac

tive

000021: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan20 Grp 20 state Standby -> Ac

tive

000022: *Dec 1 00:47:25: %HSRP-6-STATECHANGE: Vlan22 Grp 22 state Standby -> Ac

tive

000023: *Dec 4 16:44:37: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet receiv

ed with invalid source MAC address (00:00:00:00:00:00) on port Gi2/6 in vlan 8