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users unable to authenticate on windows database

Hi

user are not able to use authentication information from Active Directory.

I can use ACS database authentication.

please help.

Thanks

Mahmood

3 REPLIES
Cisco Employee

Re: users unable to authenticate on windows database

Mahmood,

What is working before ?

If yes,that means your AD server is not reachable by the ACS server. Have you tried pinging the AD server and vice-versa.Also, check if network firewall is not blocking the access. Seems to be some network connectivity related issue.

HTH,

-amit singh

Re: users unable to authenticate on windows database

Hi Amit

yes it was working before.

Thanks for the reply.There is no problem from the network.I can reach the AD without any problem.

Thanks

Mahmood

Community Member

Re: users unable to authenticate on windows database

Check your database mappings inside ACS. Make sure they are point to the external Windows database.

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