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!!! WARNING: The switch is not usable !!!

fb_webuser
Level 6
Level 6

hi guys, i have 3550 switch when i boot up my switch i notice this !!! WARNING: The switch is not usable !!!... i need your advice guys and your expertise... thanks

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Posted by WebUser Jessie Catalino from Cisco Support Community App

6 Replies 6

Peter Paluch
Cisco Employee
Cisco Employee

Jessie,

The switch has most probably failed a self-test during the boot (check the show post for details). Unfortunately, it is most probably damaged and will need to be replaced. There is no way around it - it has a hardware fault.

Best regards,

Peter

fb_webuser
Level 6
Level 6

thanks partner to your advice. i assume the problem is the IOS, but when i restore the IOS using ROMMON the problem still occur. this is mean the problem is the hardware or the any semiconductor inside the switch. thank you very much SIR. Peter

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Posted by WebUser Jessie Catalino from Cisco Support Community App

Jessie,

If you can boot the IOS, the show post command will tell you which part of the self-test has failed. I doubt you will be able to find anyone capable of replacing the failed chip, as there are no serviceable parts inside, but at least you will know what exactly has failed.

Best regards,

Peter

fb_webuser
Level 6
Level 6

Initializing flashfs...

flashfs[1]: 7 files, 1 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15998976

flashfs[1]: Bytes used: 7156736

flashfs[1]: Bytes available: 8842240

flashfs[1]: flashfs fsck took 8 seconds.

flashfs[1]: Initialization complete.

...done Initializing flashfs.

POST: CPU Buffer Tests : Begin

POST: CPU Buffer Tests : End, Status Passed

POST: CPU Interface Tests : Begin

POST: CPU Interface Tests : End, Status Passed

POST: Switch Core Tests : Begin

POST: Switch Core Tests : End, Status Passed

POST: CPU Interface 2nd Stage Tests : Begin

POST: CPU Interface 2nd Stage Tests : End, Status Passed

POST: CAM Subsystem Tests : Begin

POST: CAM Subsystem Tests : End, Status Passed

POST: Ethernet Controller Tests : Begin

Failed data line test (3).

addr=0x00000,sent=0x10000000 recv=0x10800000

POST: Ethernet Controller Tests : End, Status Passed

INIT: failed satellites initialization

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

Cisco WS-C3550-24 (PowerPC) processor (revision J0) with 65526K/8192K bytes of memory.

Processor board ID CAT0724X1EB

Last reset from warm-reset

Running Layer2/3 Switching Image

Ethernet-controller 1 has 12 Fast Ethernet/IEEE 802.3 interfaces

Ethernet-controller 2 has 12 Fast Ethernet/IEEE 802.3 interfaces

Ethernet-controller 3 has 1 Gigabit Ethernet/IEEE 802.3 interface

Ethernet-controller 3 failed POST

POST error status : external RAM test failed

Ethernet-controller 4 has 1 Gigabit Ethernet/IEEE 802.3 interface

i notice the FAILED DATA LINE (3). and external RAM TEST FAILED. when i type the SHOW IP INT BRIEF or SHOW VLAN no fast Ethernet are available.

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Posted by WebUser Jessie Catalino from Cisco Support Community App

POST: Ethernet Controller Tests : Begin

Failed data line test (3).

addr=0x00000,sent=0x10000000 recv=0x10800000

It's dead.

fb_webuser
Level 6
Level 6

thanks sir. leo

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Posted by WebUser Jessie Catalino from Cisco Support Community App

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