Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

what SmartNet, i have to buy to download ios for router cisco 2851

I have this Router

Cisco 2851 (revision 53.51) with 247808K/14336K bytes of memory.

Processor board ID FTX0932A4A4

1 DSL controller

2 Gigabit Ethernet interfaces

2 Serial(sync/async) interfaces

1 ATM interface

1 Channelized T1/PRI port

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62720K bytes of ATA CompactFlash (Read/Write)

and I want to download to upgrade this



Release Date: 26/Mar/2010

Size: 58084.18 KB  (59478200 bytes)

Minimum Memory: DRAM:256 MB  Flash:128 MB

because the current is a buggy IOS

my question is my question is that SMARTnet account should I buy to allow me download this IOS

Hall of Fame Super Bronze

Re: what SmartNet, i have to buy to download ios for router cisc

You should direct this question to your local Cisco reseller.

However, you shouldn't buy a smartnet to upgrade a feature set.

You should by the correct license if you need features that aren't in your original IOS (lower feature set).

Smartnets are there to provide software updates while keeping the same license level. It's also there for technical support (TAC).

If you didn't buy 'Advanced Enterprise Services' legally, you must buy that feature set instead of buying the Smartnet.

If you bought the 'Advanced Enterprise Services' then the Smartnet is a sound investment and only the Cisco reseller can provide the correct info.



New Member

Re: what SmartNet, i have to buy to download ios for router cisc

Thank you Edison

my actual ios is  c2800nm-adventerprisek9-mz.124-15.T5.bin

I will take your recommendation

and to contact you about a  local Cisco reseller.