Solved: WS-C2960X-48LPS-L - "Hardware is not present"

Jacob Webb · ‎01-21-2014

I have a 2960 stack with 3 switch members. If I show an interface summary I can see al switches, but none of the ports on the 3rd switch show active. If I do a show interface on any of those interfaces I see "Hardware is not present."

Another weird thing I noticed is even if I shutdown a port the user does not lose link.

What could be causing this error?

Here are the show interface summary and the show interface of a specific interface:

*: interface is up

IHQ: pkts in input hold queue IQD: pkts dropped from input queue

OHQ: pkts in output hold queue OQD: pkts dropped from output queue

RXBS: rx rate (bits/sec) RXPS: rx rate (pkts/sec)

TXBS: tx rate (bits/sec) TXPS: tx rate (pkts/sec)

TRTL: throttle count

Interface IHQ IQD OHQ OQD RXBS RXPS TXBS TXPS TRTL

-----------------------------------------------------------------------------------------------------------------

Vlan1 0 0 0 0 0 0 0 0 0

* Vlan109 0 0 0 0 2000 3 0 0 0

FastEthernet0 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/1 0 0 0 119248075 0 0 1779000 164 0

GigabitEthernet1/0/2 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/3 0 0 0 3936 0 0 2000 2 0

GigabitEthernet1/0/4 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/5 0 0 0 0 0 0 3000 3 0

* GigabitEthernet1/0/6 0 0 0 4092 0 0 95000 5 0

* GigabitEthernet1/0/7 0 0 0 0 2004000 181 2000 2 0

* GigabitEthernet1/0/8 0 0 0 1280 0 0 3000 3 0

GigabitEthernet1/0/9 0 0 0 2431 0 0 0 0 0

* GigabitEthernet1/0/10 0 0 0 3836 0 0 2000 2 0

* GigabitEthernet1/0/11 0 0 0 3301 0 0 2000 2 0

* GigabitEthernet1/0/12 0 0 0 0 0 0 2000 2 0

GigabitEthernet1/0/13 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/14 0 0 0 3125 0 0 2000 2 0

* GigabitEthernet1/0/15 0 0 0 0 0 0 2000 2 0

GigabitEthernet1/0/16 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/17 0 0 0 732 0 0 3000 4 0

GigabitEthernet1/0/18 0 0 0 8064 0 0 0 0 0

GigabitEthernet1/0/19 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/20 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/21 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/22 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/23 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/24 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/25 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/26 0 0 0 492 0 0 0 0 0

* GigabitEthernet1/0/27 0 0 0 0 0 0 2000 2 0

* GigabitEthernet1/0/28 0 0 0 183 0 0 2000 2 0

* GigabitEthernet1/0/29 0 0 0 361 0 0 2000 2 0

GigabitEthernet1/0/30 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/31 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/32 0 0 0 119249539 0 0 1779000 164 0

* GigabitEthernet1/0/33 0 0 0 183 0 0 2000 2 0

* GigabitEthernet1/0/34 0 0 0 183 0 0 2000 2 0

* GigabitEthernet1/0/35 0 0 0 0 0 0 11000 2 0

GigabitEthernet1/0/36 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/37 0 0 0 0 0 0 13000 3 0

GigabitEthernet1/0/38 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/39 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/40 0 0 0 0 17000 1 134000 3 0

* GigabitEthernet1/0/41 0 0 0 0 0 0 6000 2 0

GigabitEthernet1/0/42 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/43 0 0 0 1040 0 0 2000 2 0

GigabitEthernet1/0/44 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/45 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/46 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/47 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/48 0 0 0 0 0 0 0 0 0

* GigabitEthernet1/0/49 0 0 0 6001 2761000 360 3141000 293 0

GigabitEthernet1/0/50 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/51 0 0 0 0 0 0 0 0 0

GigabitEthernet1/0/52 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/1 0 0 0 0 0 0 5000 5 0

GigabitEthernet2/0/2 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/3 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/4 0 0 0 0 0 0 0 0 0

Interface IHQ IQD OHQ OQD RXBS RXPS TXBS TXPS TRTL

-----------------------------------------------------------------------------------------------------------------

GigabitEthernet2/0/5 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/6 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/7 0 0 0 787 0 0 4000 3 0

* GigabitEthernet2/0/8 0 0 0 1469 0 0 4000 3 0

* GigabitEthernet2/0/9 0 0 0 1993 6000 0 1994000 177 0

* GigabitEthernet2/0/10 0 0 0 9937743 0 0 1984000 177 0

GigabitEthernet2/0/11 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/12 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/13 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/14 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/15 0 0 0 6069 6000 7 21000 17 0

* GigabitEthernet2/0/16 0 0 0 6839 0 0 3000 4 0

* GigabitEthernet2/0/17 0 0 0 7440 0 0 3000 3 0

GigabitEthernet2/0/18 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/19 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/20 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/21 0 0 0 520208296 13000 5 913000 72 0

* GigabitEthernet2/0/22 0 0 0 11554 6000 1 2006000 177 0

GigabitEthernet2/0/23 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/24 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/25 0 0 0 119263963 0 0 1776000 173 0

GigabitEthernet2/0/26 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/27 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/28 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/29 0 0 0 119265197 0 0 1776000 174 0

GigabitEthernet2/0/30 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/31 0 0 0 119267751 0 0 1776000 174 0

GigabitEthernet2/0/32 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/33 0 0 0 124159925 0 0 1776000 177 0

* GigabitEthernet2/0/34 0 0 0 119275495 0 0 1776000 174 0

* GigabitEthernet2/0/35 0 0 0 120891009 15327000 1284 2090000 790 0

* GigabitEthernet2/0/36 0 0 0 0 0 0 4000 4 0

GigabitEthernet2/0/37 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/38 0 0 0 115475837 857000 75 1777000 189 0

GigabitEthernet2/0/39 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/40 0 0 0 115383388 1087000 118 1778000 207 0

GigabitEthernet2/0/41 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/42 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/43 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/44 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/45 0 0 0 0 0 0 0 0 0

* GigabitEthernet2/0/46 0 0 0 0 0 0 498000 26 0

* GigabitEthernet2/0/47 0 0 0 0 0 0 497000 26 0

* GigabitEthernet2/0/48 0 0 0 0 0 0 498000 27 0

* GigabitEthernet2/0/49 0 0 0 24176 670000 750 16320000 1403 0

GigabitEthernet2/0/50 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/51 0 0 0 0 0 0 0 0 0

GigabitEthernet2/0/52 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/1 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/2 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/3 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/4 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/5 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/6 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/7 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/8 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/9 0 0 0 1973 0 0 0 0 0

GigabitEthernet3/0/10 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/11 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/12 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/13 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/14 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/15 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/16 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/17 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/18 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/19 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/20 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/21 0 0 0 0 0 0 0 0 0

Interface IHQ IQD OHQ OQD RXBS RXPS TXBS TXPS TRTL

-----------------------------------------------------------------------------------------------------------------

GigabitEthernet3/0/22 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/23 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/24 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/25 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/26 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/27 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/28 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/29 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/30 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/31 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/32 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/33 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/34 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/35 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/36 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/37 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/38 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/39 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/40 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/41 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/42 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/43 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/44 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/45 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/46 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/47 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/48 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/49 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/50 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/51 0 0 0 0 0 0 0 0 0

GigabitEthernet3/0/52 0 0 0 0 0 0 0 0 0

* Port-channel2 0 0 0 30177 2651000 969 17427000 1505 0

GigabitEthernet3/0/1 is down, line protocol is down (notconnect)

Hardware is not present

Hardware is Gigabit Ethernet, address is c07b.bc8c.a081 (bia c07b.bc8c.a081)

Description: 97 Cisco 1602i YNZ-CAPN19

MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

ARP type: ARPA, ARP Timeout 04:00:00

Last input 1d23h, output 1d23h, output hang never

Last clearing of "show interface" counters 8w3d

Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: fifo

Output queue: 0/40 (size/max)

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

3700185 packets input, 1023306697 bytes, 0 no buffer

Received 341061 broadcasts (252802 multicasts)

0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 watchdog, 252802 multicast, 0 pause input

0 input packets with dribble condition detected

13989985 packets output, 1491823128 bytes, 0 underruns

0 output errors, 0 collisions, 1 interface resets

0 unknown protocol drops

0 babbles, 0 late collision, 0 deferred

0 lost carrier, 0 no carrier, 0 pause output

0 output buffer failures, 0 output buffers swapped out

Reza Sharifi · ‎01-21-2014

Glad it is working Jacob.

Please mark the post as answered, so others can benefit from it.

Thanks,

View solution in original post

Reza Sharifi · ‎01-21-2014

Can you post the output of

sh ip int brief?

and

sh switch det

HTH

Jacob Webb · ‎01-21-2014

The show switch detail looks like it shows the problem. The part I don't understand is how my clients are getting connected, getting an address from DHCP (Microsoft, not local), and is pingable from the switch.

I have checked the stacking cables and they seem firmly installed and I have a reload planned for lunchtime.

sh ip int br:

Interface IP-Address OK? Method Status Protocol

Vlan1 unassigned YES NVRAM administratively down down

Vlan109 10.93.109.248 YES NVRAM up up

FastEthernet0 unassigned YES NVRAM down down

GigabitEthernet1/0/1 unassigned YES unset up up

GigabitEthernet1/0/2 unassigned YES unset down down

GigabitEthernet1/0/3 unassigned YES unset up up

GigabitEthernet1/0/4 unassigned YES unset down down

GigabitEthernet1/0/5 unassigned YES unset up up

GigabitEthernet1/0/6 unassigned YES unset up up

GigabitEthernet1/0/7 unassigned YES unset up up

GigabitEthernet1/0/8 unassigned YES unset up up

GigabitEthernet1/0/9 unassigned YES unset down down

GigabitEthernet1/0/10 unassigned YES unset up up

GigabitEthernet1/0/11 unassigned YES unset up up

GigabitEthernet1/0/12 unassigned YES unset up up

GigabitEthernet1/0/13 unassigned YES unset down down

GigabitEthernet1/0/14 unassigned YES unset up up

GigabitEthernet1/0/15 unassigned YES unset up up

GigabitEthernet1/0/16 unassigned YES unset down down

GigabitEthernet1/0/17 unassigned YES unset up up

GigabitEthernet1/0/18 unassigned YES unset down down

GigabitEthernet1/0/19 unassigned YES unset down down

GigabitEthernet1/0/20 unassigned YES unset down down

GigabitEthernet1/0/21 unassigned YES unset down down

GigabitEthernet1/0/22 unassigned YES unset down down

GigabitEthernet1/0/23 unassigned YES unset down down

GigabitEthernet1/0/24 unassigned YES unset down down

GigabitEthernet1/0/25 unassigned YES unset down down

GigabitEthernet1/0/26 unassigned YES unset down down

GigabitEthernet1/0/27 unassigned YES unset up up

GigabitEthernet1/0/28 unassigned YES unset up up

GigabitEthernet1/0/29 unassigned YES unset up up

GigabitEthernet1/0/30 unassigned YES unset down down

GigabitEthernet1/0/31 unassigned YES unset down down

GigabitEthernet1/0/32 unassigned YES unset up up

GigabitEthernet1/0/33 unassigned YES unset up up

GigabitEthernet1/0/34 unassigned YES unset up up

GigabitEthernet1/0/35 unassigned YES unset up up

GigabitEthernet1/0/36 unassigned YES unset down down

GigabitEthernet1/0/37 unassigned YES unset up up

GigabitEthernet1/0/38 unassigned YES unset down down

GigabitEthernet1/0/39 unassigned YES unset down down

GigabitEthernet1/0/40 unassigned YES unset up up

GigabitEthernet1/0/41 unassigned YES unset up up

GigabitEthernet1/0/42 unassigned YES unset down down

GigabitEthernet1/0/43 unassigned YES unset up up

GigabitEthernet1/0/44 unassigned YES unset down down

GigabitEthernet1/0/45 unassigned YES unset down down

GigabitEthernet1/0/46 unassigned YES unset down down

GigabitEthernet1/0/47 unassigned YES unset down down

GigabitEthernet1/0/48 unassigned YES unset down down

GigabitEthernet1/0/49 unassigned YES unset up up

GigabitEthernet1/0/50 unassigned YES unset down down

GigabitEthernet1/0/51 unassigned YES unset down down

GigabitEthernet1/0/52 unassigned YES unset down down

GigabitEthernet2/0/1 unassigned YES unset up up

GigabitEthernet2/0/2 unassigned YES unset down down

GigabitEthernet2/0/3 unassigned YES unset down down

GigabitEthernet2/0/4 unassigned YES unset down down

GigabitEthernet2/0/5 unassigned YES unset down down

GigabitEthernet2/0/6 unassigned YES unset up up

GigabitEthernet2/0/7 unassigned YES unset up up

GigabitEthernet2/0/8 unassigned YES unset up up

GigabitEthernet2/0/9 unassigned YES unset up up

GigabitEthernet2/0/10 unassigned YES unset up up

GigabitEthernet2/0/11 unassigned YES unset down down

GigabitEthernet2/0/12 unassigned YES unset down down

GigabitEthernet2/0/13 unassigned YES unset down down

GigabitEthernet2/0/14 unassigned YES unset down down

GigabitEthernet2/0/15 unassigned YES unset up up

GigabitEthernet2/0/16 unassigned YES unset up up

GigabitEthernet2/0/17 unassigned YES unset up up

GigabitEthernet2/0/18 unassigned YES unset down down

GigabitEthernet2/0/19 unassigned YES unset down down

GigabitEthernet2/0/20 unassigned YES unset down down

GigabitEthernet2/0/21 unassigned YES unset up up

GigabitEthernet2/0/22 unassigned YES unset up up

GigabitEthernet2/0/23 unassigned YES unset down down

GigabitEthernet2/0/24 unassigned YES unset down down

GigabitEthernet2/0/25 unassigned YES unset up up

GigabitEthernet2/0/26 unassigned YES unset down down

GigabitEthernet2/0/27 unassigned YES unset down down

GigabitEthernet2/0/28 unassigned YES unset down down

GigabitEthernet2/0/29 unassigned YES unset up up

GigabitEthernet2/0/30 unassigned YES unset down down

GigabitEthernet2/0/31 unassigned YES unset up up

GigabitEthernet2/0/32 unassigned YES unset down down

GigabitEthernet2/0/33 unassigned YES unset up up

GigabitEthernet2/0/34 unassigned YES unset up up

GigabitEthernet2/0/35 unassigned YES unset up up

GigabitEthernet2/0/36 unassigned YES unset up up

GigabitEthernet2/0/37 unassigned YES unset down down

GigabitEthernet2/0/38 unassigned YES unset up up

GigabitEthernet2/0/39 unassigned YES unset down down

GigabitEthernet2/0/40 unassigned YES unset up up

GigabitEthernet2/0/41 unassigned YES unset down down

GigabitEthernet2/0/42 unassigned YES unset down down

GigabitEthernet2/0/43 unassigned YES unset down down

GigabitEthernet2/0/44 unassigned YES unset down down

GigabitEthernet2/0/45 unassigned YES unset down down

GigabitEthernet2/0/46 unassigned YES unset up up

GigabitEthernet2/0/47 unassigned YES unset up up

GigabitEthernet2/0/48 unassigned YES unset up up

GigabitEthernet2/0/49 unassigned YES unset up up

GigabitEthernet2/0/50 unassigned YES unset down down

GigabitEthernet2/0/51 unassigned YES unset down down

GigabitEthernet2/0/52 unassigned YES unset down down

GigabitEthernet3/0/1 unassigned YES unset down down

GigabitEthernet3/0/2 unassigned YES unset down down

GigabitEthernet3/0/3 unassigned YES unset down down

GigabitEthernet3/0/4 unassigned YES unset down down

GigabitEthernet3/0/5 unassigned YES unset down down

GigabitEthernet3/0/6 unassigned YES unset down down

GigabitEthernet3/0/7 unassigned YES unset down down

GigabitEthernet3/0/8 unassigned YES unset down down

GigabitEthernet3/0/9 unassigned YES unset down down

GigabitEthernet3/0/10 unassigned YES unset down down

GigabitEthernet3/0/11 unassigned YES unset down down

GigabitEthernet3/0/12 unassigned YES unset down down

GigabitEthernet3/0/13 unassigned YES unset down down

GigabitEthernet3/0/14 unassigned YES unset down down

GigabitEthernet3/0/15 unassigned YES unset down down

GigabitEthernet3/0/16 unassigned YES unset down down

GigabitEthernet3/0/17 unassigned YES unset down down

GigabitEthernet3/0/18 unassigned YES unset down down

GigabitEthernet3/0/19 unassigned YES unset down down

GigabitEthernet3/0/20 unassigned YES unset down down

GigabitEthernet3/0/21 unassigned YES unset down down

GigabitEthernet3/0/22 unassigned YES unset down down

GigabitEthernet3/0/23 unassigned YES unset down down

GigabitEthernet3/0/24 unassigned YES unset down down

GigabitEthernet3/0/25 unassigned YES unset down down

GigabitEthernet3/0/26 unassigned YES unset down down

GigabitEthernet3/0/27 unassigned YES unset down down

GigabitEthernet3/0/28 unassigned YES unset down down

GigabitEthernet3/0/29 unassigned YES unset down down

GigabitEthernet3/0/30 unassigned YES unset down down

GigabitEthernet3/0/31 unassigned YES unset down down

GigabitEthernet3/0/32 unassigned YES unset down down

GigabitEthernet3/0/33 unassigned YES unset down down

GigabitEthernet3/0/34 unassigned YES unset down down

GigabitEthernet3/0/35 unassigned YES unset down down

GigabitEthernet3/0/36 unassigned YES unset down down

GigabitEthernet3/0/37 unassigned YES unset down down

GigabitEthernet3/0/38 unassigned YES unset down down

GigabitEthernet3/0/39 unassigned YES unset down down

GigabitEthernet3/0/40 unassigned YES unset down down

GigabitEthernet3/0/41 unassigned YES unset down down

GigabitEthernet3/0/42 unassigned YES unset down down

GigabitEthernet3/0/43 unassigned YES unset down down

GigabitEthernet3/0/44 unassigned YES unset down down

GigabitEthernet3/0/45 unassigned YES unset down down

GigabitEthernet3/0/46 unassigned YES unset down down

GigabitEthernet3/0/47 unassigned YES unset down down

GigabitEthernet3/0/48 unassigned YES unset down down

GigabitEthernet3/0/49 unassigned YES unset down down

GigabitEthernet3/0/50 unassigned YES unset down down

GigabitEthernet3/0/51 unassigned YES unset down down

GigabitEthernet3/0/52 unassigned YES unset down down

Port-channel2 unassigned YES unset up up

sh sw det:

Switch/Stack Mac Address : 189c.5d8a.3e00

H/W Current

Switch# Role Mac Address Priority Version State

----------------------------------------------------------

*1 Master 189c.5d8a.3e00 15 4 Ready

2 Member 189c.5d66.3900 14 4 Ready

3 Member 0000.0000.0000 0 0 Removed

Stack Port Status Neighbors

Switch# Port 1 Port 2 Port 1 Port 2

--------------------------------------------------------

1 Ok Ok None 2

2 Ok Ok None 1

Reza Sharifi · ‎01-21-2014

So, according to sh switch you only have 2 switches in the stack that are working properly.

Do you have the same exact IOS installed in all 3 switches?

If yes, do they all have the same license level and IOS feature set (i.e ip base, ip services, etc..)?

Sh version will give you all of that information.

Can you post sh ver?

Jacob Webb · ‎01-21-2014

Hi Reza,

Yes, the IOS version is the same across all 3. I just powered off the stack, reseated the stack cables and powered back up. The stack is now working properly. Thank you for your help!

Reza Sharifi · ‎01-21-2014

Glad it is working Jacob.

Please mark the post as answered, so others can benefit from it.

Thanks,