09-11-2014 01:46 AM - edited 03-07-2019 08:42 PM
i have WS-C3750G-24PS-E. the switch is not supplying POE to the connected device. The devices get power when connected on another switch. i reloaded the switch (using reload command). I want to know will it make a difference if I power cycle the device?? Or reloading and power cycling is same in case of POE
Solved! Go to Solution.
09-11-2014 02:08 AM
Hi Ruchisha,
Could you please use the internal discussion?
Secondly coming down to your querie:
1- You need to check why the switch not supplying POE?
2- Was this working fine? If yes what changes(hw or sw) been made?
3- Does the data (I mean if you connect laptop) does it work fine?
4- Is the issue with all the ports on the Switch or few ports only?
5- Did you try connecting the ip phone /AP connecting direclty to the switch?
6- Can you get the following outputs:
show version
Show power
Show power inline
show power inline gx/x detail
7- Could you try changing the cable connecting between the ip phone and switch?
HTH
Inayath
*Plz rate all usefull posts.
09-11-2014 02:58 AM
Reboot from CLI is more clean than a brutal power cycle.
To answer your question, a reboot should have the same effect as a power cycle .
You can give it a try by reloading it if that doesnt resolve we might hae to RMA the box.
HTH
Inayath
**Plz dont forget to rate all usefull posts.
09-11-2014 02:08 AM
Hi Ruchisha,
Could you please use the internal discussion?
Secondly coming down to your querie:
1- You need to check why the switch not supplying POE?
2- Was this working fine? If yes what changes(hw or sw) been made?
3- Does the data (I mean if you connect laptop) does it work fine?
4- Is the issue with all the ports on the Switch or few ports only?
5- Did you try connecting the ip phone /AP connecting direclty to the switch?
6- Can you get the following outputs:
show version
Show power
Show power inline
show power inline gx/x detail
7- Could you try changing the cable connecting between the ip phone and switch?
HTH
Inayath
*Plz rate all usefull posts.
09-11-2014 02:23 AM
1- You need to check why the switch not supplying POE?
2- Was this working fine? If yes what changes(hw or sw) been made? yes, it was working fine earlier. No changes made
3- Does the data (I mean if you connect laptop) does it work fine? yes, the cable is fine. As the phone when connected to other switch with same cable, works fine
4- Is the issue with all the ports on the Switch or few ports only? issue with all ports
5- Did you try connecting the ip phone /AP connecting direclty to the switch? yes
6- Can you get the following outputs:
show version
stswshm1#sh vers
Cisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 12.2(55)SE4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 06-Sep-11 02:59 by prod_rel_team
Image text-base: 0x01000000, data-base: 0x02F00000
ROM: Bootstrap program is C3750 boot loader
BOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)
stswshm1 uptime is 2 years, 35 weeks, 1 hour, 58 minutes
System returned to ROM by power-on
System restarted at 06:55:10 UTC Tue Jan 10 2012
System image file is "flash:/c3750-ipservicesk9-mz.122-55.SE4/c3750-ipservicesk9-mz.122-55.SE4.bin"
Host configuration file is "tftp://151.140.142.71/paypal2.txt"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco WS-C3750G-24PS (PowerPC405) processor (revision F0) with 131072K bytes of memory.
Processor board ID FOC1121ZDLU
Last reset from power-on
2 Virtual Ethernet interfaces
224 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:1C:57:20:97:00
Motherboard assembly number : 73-10217-07
Power supply part number : 341-0108-03
Motherboard serial number : FOC11211KU8
Power supply serial number : DCA1113A45V
Model revision number : F0
Motherboard revision number : B0
Model number : WS-C3750G-24PS-E
System serial number : FOC1121ZDLU
Top Assembly Part Number : 800-27482-01
Top Assembly Revision Number : C0
Version ID : V05
CLEI Code Number : CNMWT00ARC
Hardware Board Revision Number : 0x09
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 28 WS-C3750G-24PS 12.2(55)SE4 C3750-IPSERVICESK9-M
2 28 WS-C3750G-24PS 12.2(55)SE4 C3750-IPSERVICESK9-M
3 28 WS-C3750G-24PS 12.2(55)SE4 C3750-IPSERVICESK9-M
4 28 WS-C3750G-24PS 12.2(55)SE4 C3750-IPSERVICESK9-M
Switch 02
---------
Switch Uptime : 1 day, 2 hours, 46 minutes
Base ethernet MAC Address : 00:1C:0F:E3:69:80
Motherboard assembly number : 73-10217-07
Power supply part number : 341-0108-03
Motherboard serial number : FOC11212KG3
Power supply serial number : DCA1114A079
Model revision number : F0
Motherboard revision number : B0
Model number : WS-C3750G-24PS-E
System serial number : FOC1122Z0B9
Top assembly part number : 800-27482-01
Top assembly revision number : C0
Version ID : V05
CLEI Code Number : CNMWT00ARC
Switch 03
stswshm1#sh power inline module 2
Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
2 370.0 0.0 370.0
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi2/0/1 auto off 0.0 n/a n/a 15.4
Gi2/0/2 auto off 0.0 n/a n/a 15.4
Gi2/0/3 auto off 0.0 n/a n/a 15.4
Gi2/0/4 auto off 0.0 n/a n/a 15.4
Gi2/0/5 auto off 0.0 n/a n/a 15.4
Gi2/0/6 auto off 0.0 n/a n/a 15.4
Gi2/0/7 auto off 0.0 n/a n/a 15.4
Gi2/0/8 auto off 0.0 n/a n/a 15.4
Gi2/0/9 auto off 0.0 n/a n/a 15.4
Gi2/0/10 auto off 0.0 n/a n/a 15.4
Gi2/0/11 auto off 0.0 n/a n/a 15.4
Gi2/0/12 auto off 0.0 n/a n/a 15.4
Gi2/0/13 auto off 0.0 n/a n/a 15.4
Gi2/0/14 auto off 0.0 n/a n/a 15.4
Gi2/0/15 auto off 0.0 n/a n/a 15.4
Gi2/0/16 auto off 0.0 n/a n/a 15.4
Gi2/0/17 auto off 0.0 n/a n/a 15.4
Gi2/0/18 auto off 0.0 n/a n/a 15.4
Gi2/0/19 auto off 0.0 n/a n/a 15.4
Gi2/0/20 auto off 0.0 n/a n/a 15.4
Gi2/0/21 auto off 0.0 n/a n/a 15.4
Gi2/0/22 auto off 0.0 n/a n/a 15.4
Gi2/0/23 auto off 0.0 n/a n/a 15.4
Gi2/0/24 auto off 0.0 n/a n/a 15.4
stswshm1#sh powe inline gigabitEthernet 2/0/12
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi2/0/12 auto off 0.0 n/a n/a 15.4
Interface AdminPowerMax AdminConsumption
(Watts) (Watts)
---------- --------------- --------------------
Gi2/0/12 15.4 15.4
stswshm1#sh powe inline gigabitEthernet 2/0/11
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi2/0/11 auto off 0.0 n/a n/a 15.4
Interface AdminPowerMax AdminConsumption
(Watts) (Watts)
---------- --------------- --------------------
Gi2/0/11 15.4 15.4
stswshm1#sh powe inline gigabitEthernet 2/0/10
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi2/0/10 auto off 0.0 n/a n/a 15.4
Interface AdminPowerMax AdminConsumption
(Watts) (Watts)
---------- --------------- --------------------
Gi2/0/10 15.4 15.4
>>cable is good as it works when connected to the other switch of the same stack
09-11-2014 02:37 AM
It looks like switch has an issue. Go ahead and RMA the Switch.
Reboot would not resolve this issue.
HTH
Inayath
09-11-2014 02:51 AM
Inayath thanks for the reply. I would like to know is there a difference or does it make a difference if i reload it or power cycle it. generally, if there is POE issue, i reload it, and poe restores. But i was told that if reload doesn't helps, i should power cycle it. so is there a dfrnc??
09-11-2014 02:58 AM
Reboot from CLI is more clean than a brutal power cycle.
To answer your question, a reboot should have the same effect as a power cycle .
You can give it a try by reloading it if that doesnt resolve we might hae to RMA the box.
HTH
Inayath
**Plz dont forget to rate all usefull posts.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: