Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

WS-X6708-10GE not supported?

I'm trying to bring up a redundant core server for our enclave with spare parts.  Getting error on the a newer 10GE module "power not allowed unknown card type".  According to documentation the WS-SUP720 should work.

Q. Which supervisor engine supports the 8-port 10 Gigabit Ethernet module?

A. The 8-port 10 Gigabit Ethernet module works with any Supervisor Engine 720, including WS-Sup720, WS-Sup720-3B, and WS-Sup720-3BXL.

Here's what I got so far:


TEST#sho power

system power redundancy mode = redundant

system power redundancy operationally = non-redundant

system power total =     2331.00 Watts (55.50 Amps @ 42V)

system power used =      1225.98 Watts (29.19 Amps @ 42V)

system power available = 1105.02 Watts (26.31 Amps @ 42V)

                        Power-Capacity PS-Fan Output Oper

PS   Type               Watts   A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1    WS-CAC-2500W       2331.00 55.50  -      -      off

2    WS-CAC-2500W       2331.00 55.50  OK     OK     on

                        Pwr-Requested  Pwr-Allocated  Admin Oper

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

2    WS-X6516-GBIC       142.80  3.40   142.80  3.40  on    on

3    WS-X6516-GBIC       142.80  3.40   142.80  3.40  on    on

4    WS-X6548-GE-TX      125.16  2.98   125.16  2.98  on    on

5    (Redundant Sup)       -     -      315.00  7.50  -     -

6    WS-SUP720-BASE      315.00  7.50   315.00  7.50  on    on

7    WS-X6324-100FX-MM    63.84  1.52    63.84  1.52  on    on

8    WS-SVC-NAM-1        121.38  2.89   121.38  2.89  on    on

9    WS-X6708-10GE       444.36 10.58     -     -     on    off (not supported)

TEST#sho module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  2   16  SFM-capable 16 port 1000mb GBIC        WS-X6516-GBIC      SAL06386GKH

  3   16  SFM-capable 16 port 1000mb GBIC        WS-X6516-GBIC      SAL06386GHU

  4   48  SFM-capable 48 port 10/100/1000mb RJ45 WS-X6548-GE-TX     SAD080207JZ

  6    2  Supervisor Engine 720 (Active)         WS-SUP720-BASE     SAD0802081K

  7   24  24 port 100FX Multi mode               WS-X6324-100FX-MM  SAD0514054Z

  8    3  Network Analysis Module                WS-SVC-NAM-1       SAD064000ZR

  9    8  FRU type (0x6003, 0x3F8(1016))         WS-X6708-10GE      SAL1640P2TU

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  2  0009.11e4.f440 to 0009.11e4.f44f   5.1   6.3(1)       8.3(0.156)RO Ok

  3  0009.11e4.f068 to 0009.11e4.f077   5.1   6.3(1)       8.3(0.156)RO Ok

  4  000e.d771.9600 to 000e.d771.962f  10.1   7.2(1)       8.3(0.156)RO Ok

  6  000d.6535.fc04 to 000d.6535.fc07   3.0   7.7(1)       12.2(18)SXD7 Ok

  7  0002.7ef8.2000 to 0002.7ef8.2017   2.0   5.4(2)       8.3(0.156)RO Ok

  8  0002.7ee4.a4ee to 0002.7ee4.a4f5   1.0   7.2(1)       8.3(0.156)RO Other

  9  442b.0350.0870 to 442b.0350.0877   3.5   Unknown      Unknown      PwrDown

Mod Sub-Module                  Model              Serial        Hw     Status

--- --------------------------- ------------------ ------------ ------- -------

  6 Policy Feature Card 3       WS-F6K-PFC3A       SAD0802051D   2.0    Ok

  6 MSFC3 Daughterboard         WS-SUP720          SAD080206E5   2.0    Ok

  9 FRU type (0x6004, 0xDA(218) WS-F6700-DFC3C     SAL1638NBGC   1.5    PwrDown

Mod Online Diag Status

--- -------------------

  2 Pass

  3 Pass

  4 Pass

  6 Pass

  7 Pass

  8 Unknown

  9 Unknown

TEST#sho version

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-JK9O3SV-M), Version 12.2(18)SXD7b, RELEAS           E SOFTWARE (fc1)

Technical Support:

Copyright (c) 1986-2006 by cisco Systems, Inc.

Compiled Fri 08-Dec-06 13:32 by ccai

Image text-base: 0x4002100C, data-base: 0x42710000

ROM: System Bootstrap, Version 12.2(14r)S9, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-JK9O3SV-M), Version 12.2(18)SXD7b, RELEAS           E SOFTWARE (fc1)

TEST uptime is 17 minutes

Time since TEST switched to active is 16 minutes

System returned to ROM by power-on (SP by power-on)

System image file is "sup-bootflash:s72033-jk9o3sv-mz.122-18.SXD7b.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

If you require further assistance please contact us by sending email to

cisco WS-C6509 (R7000) processor (revision 3.0) with 458720K/65536K bytes of mem           ory.

Processor board ID SAL0801RPMH

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from power-on

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

1 Virtual Ethernet/IEEE 802.3  interface(s)

24 FastEthernet/IEEE 802.3 interface(s)

85 Gigabit Ethernet/IEEE 802.3 interface(s)

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102


Super Bronze

Re: WS-X6708-10GE not supported?


The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. Information provided is for informational purposes only and should not be construed as rendering professional advice of any kind. Usage of this posting's information is solely at reader's own risk.

Liability Disclaimer

In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage.


Your IOS version is likely too old to recognize the 6708.  However, if you upgrade to recognize the newer line card, very old line cards may no longer be supported, possibly the 6324.

Cisco's main site would have additional documentation.


WS-X6708-10GE not supported?

  Your code is probably too old to support 10 gig which I believe came out after the  SXD train on the sup720's.   Upgrade to a minimum 12.2.18 SXF5  for card support.