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New Member

WS-X6724-SFP can't boot online

     I'm going to upgrade IOS version on a 7606-S router to 12.2(33)SRD5.  First, I execute 'redundancy reload peer' command, boot standby RSP720 with new version IOS. Then , I execute 'redundancy force-switchover' . After the RSP switchover,  both WS-X6724-SFP in slot 1 and 2 can't boot online. 

     show logging:

Sep  7 00:14:21.936: %ONLINE-SP-6-TIMER: Module 1, Proc. 0. Failed to bring online because of timer event

Sep  7 00:14:21.936: %C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)

Sep  7 00:14:21.936: %ONLINE-SP-6-TIMER: Module 2, Proc. 0. Failed to bring online because of timer event

Sep  7 01:00:09.491: %C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Fabric channel errors)

     Reseting these modules can't make them work.

     Bellow is 'show module ' output before upgrading

------------------ show module ------------------


Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL13421CTZ
  2   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1337Y8ZK
  3   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL13432ANW
  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL16010BC1
  5    2  Route Switch Processor 720 (Hot)       RSP720-3C-GE       JAE1346O024
  6    2  Route Switch Processor 720 (Active)    RSP720-3C-GE       JAE1346O2BP

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  1  0027.0d95.ee94 to 0027.0d95.eeab   4.2   12.2(18r)S1  12.2(33)SRC5 Ok
  2  0023.ebf1.eb30 to 0023.ebf1.eb47   4.1   12.2(18r)S1  12.2(33)SRC5 Ok
  3  0027.0dae.3c7c to 0027.0dae.3cab   3.4   12.2(18r)S1  12.2(33)SRC5 Ok
  4  c464.1304.3ce0 to c464.1304.3cf7   5.1   12.2(18r)S1  12.2(33)SRC5 Ok
  5  001c.584e.ca48 to 001c.584e.ca4b   5.9   12.2(33r)SRD 12.2(33)SRC5 Ok
  6  001c.584e.ca6c to 001c.584e.ca6f   5.9   12.2(33r)SRD 12.2(33)SRC5 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Centralized Forwarding Card WS-F6700-CFC       SAL13421KDR  4.1    Ok
  2  Centralized Forwarding Card WS-F6700-CFC       SAL13421KGD  4.1    Ok
  3  Centralized Forwarding Card WS-F6700-CFC       SAL13421KDQ  4.1    Ok
  4  Centralized Forwarding Card WS-F6700-CFC       SAL1552ZHVY  4.1    Ok
  5  Policy Feature Card 3       7600-PFC3C         JAE1346O14Q  1.2    Ok
  5  C7600 MSFC4 Daughterboard   7600-MSFC4         JAE1345NAWA  1.4    Ok
  6  Policy Feature Card 3       7600-PFC3C         JAE1345NBJO  1.2    Ok
  6  C7600 MSFC4 Daughterboard   7600-MSFC4         JAE1345NBIH  1.4    Ok

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Pass
  4  Pass
  5  Pass
  6  Pass

    Why this happened? and how can we get rid of this trouble.  Thanks

3 REPLIES
Hall of Fame Super Gold

WS-X6724-SFP can't boot online

Sep  7 00:14:21.936: %C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)

If I remembered correctly, SCP is the communications between the blade and the chassis' backplane.

Try to reseat the module.  If the problem persist, move the line card to a different slot.  If the problem persist, then you have a faulty line card. 

New Member

WS-X6724-SFP can't boot online

Now we have another 7606, with same RSPs and LCs in same slots, has this problem too. When we upgarde IOS, after rsp720 switchover, 2 WS-X6724-SFP in slot 1 and 2, couldn't be online.

So there must be some problem more than faulty LC.

I found a bug, CSCeb23191, resolve same problem. "After an RPR+ switchover, some modules to not come back online. This problem is resolved in ROMMON software release 12.2(18r)S1."

But our LCs already have this ROMMON version.

Cisco Employee

WS-X6724-SFP can't boot online

%C7600_PWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)

Its indicates the faulty hardware.

Regards

Inayath.

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