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Cisco Employee

How can I make my license a "high availability"or HA license?

How can I make my license a "high availability"or HA license?

Cisco Employee

How can I make my license a

How can I make my license a "high availability" or HA license?

  • High Availability can be achieved in SWIFT by following below steps,
    • Enter the PAK for registering the license on SLEXUI, proceed to next step
    • Provide the license key information in the “License Key” text box
    • Click on “Add Device” button, enter the additional “License Key”. Proceed to next step
    • Agree to terms and condition
    • Enter valid email address
    • Click on SUBMIT 
Cisco Employee

Hi dhvenkat,Thanks for the

Hi dhvenkat,

Thanks for the information. But I have a case where the customer has already registered the PAK but provided only 1 license key during registration. Is there a way to perform HA \?



Anirudh Das

Cisco Employee

Hi,Please follow the steps


Please follow the steps below to add the registered licenses to a HA pair.

Step 1: Click on “Get Other Licenses”

Step 2: Click on “Email and Web Security Appliance…” and Click on “Get Activation Codes”

Step 3: On the “License for Email & Web Security Appliance” dialog box, select the PRODUCT as “Cisco FirePower Product – Perpetual”.

Step 4: Enter the license key of the Source and Target Defense center, enter the email_ID to which the activation code needs to send. Click on “Request Code”

Step 5: From the email sent, copy the activation code

Step 6: Back to license tool, click on “Get Other Licenses -> Email and Web Security Appliance -> Use Activation Codes

Step 7: On “License for EMAIL & Web Security Appliance …” dialog box , enter the activation code, click on NEXT

Step 8: Select the list of licenses which needs to be added to the HA device, Click on NEXT

Step 9: Agree the license terms and click on “GET LICENSE”

Step 10: EMAIL with the selected license will be sent , add the licenses to HA device

Cisco Employee

For firepower products, there

For firepower products, there is no HA license per-se.

However you cannot put two virtual managers/defense centers in an HA pair. Only appliance based DC's support this. 


To cluster a pair of sensors, you will need a control license.

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