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Adding mars to Cisco security manager failed

I tried to add mars to csm its failed

i did following steps

1. add the csm to mars

2. create user name csmuser

3 then try to add mars to csm it failed ( attached the error screen shot), certificate retrieval is success full

please help me

thank you

1 REPLY
Silver

Re: Adding mars to Cisco security manager failed

MARS requests device ID from the security manager for providing hostname and ip address. If obtainable, MARS provides domain name and device type. If it is not then popup error message will get. That's why you are getting this error. So please make sure you device ID, ip address and hostname.

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