08-15-2009 06:44 AM
I got 2 MARS system Part number: CS-MARS-210-K9 , Seial Numbers: JAB1130069D and JAB113504LN
in one box there was an envelop containing the PAK number and i got actual license file for SN: JAB113504LN, but i didn't find the PAK envelop in the second box. i don't know what happened to that but now what should i do to get the license file? is there any way to get license file without the lost PAK?
Thanks,
Saeed Zamani,
08-17-2009 01:49 AM
You should open a TAC Case, the cisco licensing team will be able to help you.
Regards
Farrukh
10-30-2009 12:56 AM
for all licensing question, you can contact licensing@cisco.com.
10-30-2009 01:21 PM
I think they stopped using that Alias now, all licensing issues are handled through TAC now.
However I'm might be wrong on this, please verify.
Regards
Farrukh
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