Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Web Console not displaying

Hi,

I am unable to open the web console using either https://<ip address> or http://<hostname>. I get an error - page cannot be displayed.

The MARS appliance is currently running version 5.3.2(2764) and the model is CS-MARS-55 Local Controller.

I have tried to restart the web service using "pnrestart -j" command but that did not help.

The "pnstatus" command shows all displayed services are running fine. However I can't find the WebGUI service listed. How do I find this service and get it to start up?

I am also unable to remotely connect to the console using Putty from a host on the network. I can only work on the appliance by directly connecting a keyboard and monitor.

How do I fix these issues? Will a full re-image help?

Many Thanks.

Regards,

Vijay

3092
Views
0
Helpful
0
Replies
CreatePlease to create content