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Quick MPLS PE Question...

dtunget10
Level 1
Level 1

We have a MPLS circuit that is down. Supplier says that it's our equipment, we want to be sure though. Should we be able to ping our PE router from the host end if the MPLS circuit is good and it's really a remote end CSU problem?

Thanks

2 Replies 2

Harold Ritter
Cisco Employee
Cisco Employee

You certainly should.

Hope this helps,

Harold Ritter
Sr Technical Leader
CCIE 4168 (R&S, SP)
harold@cisco.com
México móvil: +52 1 55 8312 4915
Cisco México
Paseo de la Reforma 222
Piso 19
Cuauhtémoc, Juárez
Ciudad de México, 06600
México

mheusinger
Level 10
Level 10

Hi,

the connectivity from your site to the PE is pure IP (assuming MPLS L3VPN scenario). So you should be able to ping and traceroute the PE (assuming no filters are preventing this).

If you do not have IP connectivity to the PE then perform normal IP troubleshooting - check access-lines, IP routing in your site and so on.

In case you have connectivity to the respective PE in all your sites, but not across the MPLS VPN then contact your provider - this would indicate MPLS VPN is broken and he should fix it.

Hope this helps

Martin