Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

The CX-FEIP2-2TX, CX-FEIP2-2FX, VIP2-10, or VIP2-15 card does not work after upgrading the Cisco IOS Software to versions 12.0 or later

Core Issue

The Versatile Interface Processor (VIP) card model VIP2-10 and VIP2-15, and the Fast Ethernet Interface Processor (FEIP) card models CX-FEIP2-2TX and CX-FEIP2-2FX require 16MB of memory when used with Cisco IOS  Software Release 12.0 and later. If only 8MB of memory is installed, the card fails to boot up. A memory upgrade is required when upgrading to Cisco IOS Software version 12.0 or later.

When only 8MB of DRAM is installed in one of these cards, and the router is running Cisco IOS Software version 12.0 or later, issuing the show diag command produces an error message similar to this:

7500#show diag
Slot 4:
        Physical slot 4, ~physical slot 0xB, logical slot 4, CBus 0
        Microcode Status 0x4

        Board is disabled wedged
        Pending I/O Status: None
        EEPROM format version 1
        FEIP2 controller, HW rev 2.04, board revision D0
        Serial number: 08212380  Part number: 73-1684-03
        Test history: 0x00        RMA number: 00-00-00
        Flags: Cisco 7000 board; 7500 compatible

        EEPROM contents (hex):
          0x20: 01 20 02 04 00 7D 4F 9C 49 06 94 03 00 00 00 00
          0x30: 68 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

        Slot database information:
        Flags: 0x291    Insertion time: 0x1AA4 (00:11:15 ago)

        VIP Controller Memory Size: Unknown

        1 crash since restart.
        Last crash context (*Nov 10 2002 17:14:18):
        $0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000
        a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000
        t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000
        t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000
        s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000
        s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000
        t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000
        gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000
        EPC : 00000000, ErrorEPC : 00000000, SREG : 00000000
        Cause 00000000 (Code 0x0): Interrupt exception


        --Boot log begin--

Cisco Internetwork Operating System Software
IOS (tm) VIP Software (SVIP-DW-M), Version 12.1(12), RELEASE SOFTWARE
(fc1)
Copyright (c) 1986-2001 by Cisco Systems, Inc.
Compiled Mon 26-Nov-01 14:05 by kellythw
Image text-base: 0x60010940, data-base: 0x60300000


SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!


        --Boot log end--

This is due to the microcode for Cisco IOS Software Release 12.x requiring more DRAM than the microcode for Cisco IOS Software Release 11.x.

Resolution

If after upgrading a Cisco 7500 series router from Cisco IOS Software version 11.x to version 12.x, the VIP2-10, VIP2-15, CX-FEIP2-2TX, or CX-FEIP2-2FX card does not come up, issue the show diag command.

Check for the SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE! error message.

If the message is present, the card has only 8MB of DRAM. An upgrade kit must be installed for the card to work with the code of the Cisco IOS Software version 12.x.

For information on obtaining the upgrade kit, refer to Field Notice: Mandatory Memory Upgrade for VIP2-10, VIP2-15, and CX-FEIP2-2TX/2FX with Cisco IOS 12.0.

The card should still operate normally when the router is running the Cisco IOS Software version 11.


When Problem Occurs

After software upgrade

Error Messages and Warnings

SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!

1327
Views
0
Helpful
0
Comments