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Tips For a Successful Installation of LMS on Windows
When installing CiscoWorks LAN Management Solution (LMS) on Windows, there are a few pre-installtion steps you can take to ensure a successful installation. By following these steps, problems such as missing Resource Manager Essentials (RME) device packages, missing processes or databases, and files with incorrect permissions can be avoided.
Set the per-user and global TEMP and TMP environment variables to short values (e.g. C:\WINDOWS\TEMP)
Disable all anti-virus software *
Disable Windows Data Execution Protection (DEP) *
Login to the server as a local Adminitrator
*NOTES: Anti-virus can be re-enabled after installation, but you should EXCLUDE the NMSROOT directory as long as LMS is installed on the server. DEP should remain off (that is, set to only protect critical Windows system files) as long as LMS is installed on the server.
When performing the installation, make sure these two steps are followed:
Install from original, locally attached media
NEVER abort the installation after the installer says not to
It may not always be possible to install from original, locally attached media (especially on VMs). But you should avoid from installing over the network as hiccups can cause bad installations. If you are installing on a virtual machine, convert the DVD to an ISO image, then mount that within the VM.
If you have to abort the installation after the installer says not to do so, you will need to uninstall, and reinstall LMS. It may also be necessary to forcibly clean the system before doing the reinstallation. For this step, contact TAC, and request the clean_system.exe tool.