on 06-02-2011 07:48 AM
Hosted services in Cisco.com that are being leveraged by LMS, for downloading the latest Software and Device Package updates, as well as the PSIRT and End of Sale/Life information are being migrated to a new framework and the old services will be retired by June 16, 2011.
The following LMS functionalities are being affected because of the change:
1. Automated Software and Device Package Downloads
2. User driven Software and Device Package Downloads
3. PSIRT and End of Sale/Life reporting
4. PSIRT and End of Sale/Life off-line reports
All active versions LMS 3.x and 4.x versions will be affected.
No, the only symptom is, LMS would end up saying “No Updates available for download” in the Software and Device package download pages PSIRT/EOX – LMS would say Failed to Connect to Cisco.com and report jobs will fail.
Not for automatic retrieval through LMS. However, manual downloads outside of LMS will still work.
The LMS team has posted patches for LMS 3.2.1 and LMS 4.0.1 that would’ve fixes for leveraging the new Cisco.com services. LMS 3.0 and 3.1 users must upgrade to LMS 3.2 then apply the LMS 3.2 SP1 patch. LMS 3.2 can be freely downloaded from http://www.cisco.com/go/nmsevals.
Products -> Network Management and Automation -> Routing and Switching Management -> CiscoWorks LAN Management Solution Products -> CiscoWorks LAN Management Solution 4.0 and later -> CiscoWorks LAN Management Solution 4.0 -> CiscoWorks LMS Patches -> Windows/Solaris -> 4.0.1
lms40x-win-CSCto46927-0.zip (download page)
lms40x-sol-CSCto46927-0.tar (download page)
Products Network Management and Automation Routing and Switching Management CiscoWorks LAN Management Solution Products -> CiscoWorks Common Services Software -> CiscoWorks Common Services Software 3.3 -> CiscoWorks Common Services Patches -> Windows/Solaris -> 3.3.0
cwcs33x-win-CSCto46927-0.zip (download page)
cwcs33x-sol-CSCto46927-0.tar (download page)
We strongly encourage the customers to apply this patch as early as possible to avoid the functionality disruption.
After extracting the patch, there will be a readme file with the instructions on how to apply the patch.
thank you Joe for this information!
and this announcement makes me really curious and I am wondering if there will be any enhancement in regard to the process of offline updates of LMS installations or if this will just be a transition of the framework. Do you have any information about this you could provide also?
No, nothing will change for the manual process. This is just the backend to which the LMS PSU code interfaces.
what shall I say ? - Hope dies (at) last! ....
thx for this importend announcement. I've got some questions:
1. What is with LMS3.0 and 3.1 customers having no SAS for LMS?
2. For LMS4: is the patch for LMS4.0.0 (Download Location ...) or LMS4.0.1(posted patches for ...) only?
LMS 3.0 and 3.1 are end of engineering. There will not be any patches for those releases. LMS 3.2 can be freely downloaded from http://www.cisco.com/go/nmsevals . Once you upgrade to LMS 3.2, you can download LMS 3.2 SP1 from the Cisco.com Software Center.
The patch is for LMS 4.0.x.
As someone who has never installed a Ciscoworks patch manually, what is the process of installing this patch?
The zip/tar file that you download contains a file cwcs-win-CSCto46927.readme or cwcs-sol-CSCto46927.readme which contains instructions on how to install the patch.
After applying this patch for LMS4.0.1 Discrepancy and Bestpractice Derivations shows "No data is available" in the dashboard and Discrepancy and Bestpractice reporting doesnt work.
solved, you will need to trigger a new data collection after install the patch.
Yes. Deviation and Discrepancy details are stored in memory and must be repopulated each time ANIServer is restarted. The repopulation is done during Topology Data Collection time.
Like with the previos patch.
In my lab it works fine. That server can talk directly to internet. At customer site LMS has to go via authenticating proxy and it can't get the files.
I hope I don't have this issue every time cisco feels the need to change something for PSIRT/EOX
Cheers,
Michel
Does this affect the recently relesed eval version of LMS 4.1, if so is there a seperate patch for the VMware Appliance Image?
LMS 4.1 is not affected by this. The patches have already been incorporated.
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