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User Received “%ASR1000_PEM-3-PEMFAIL” on ASR 1000

 

Core Issue:

User Received “%ASR1000_PEM-3-PEMFAIL” error message on ASR 1000.Below is sample output of error message.

%ASR1000_PEM-3-PEMFAIL: The PEM in slot 0 is switched off or encountering a failure condition.

%ASR1000_PEM-6-PEMOK: The PEM in slot 0 is functioning properly

%ASR1000_PEM-3-PEMFAIL: The PEM in slot 0 is switched off or encountering a failure condition.

 

Explanation:

The Power Entry Module (PEM) hardware is either switched off, or is reporting a failure condition due to a possible installation or power problem, or other hardware failure.

Recommended Action:

Following proper safety and grounding guidelines, verify the installation of the PEM and confirm that the hardware is fully seated and properly screwed in. Verify that power is connected and turned on. Verify that the PEM is turned on.

Action Plan:

Firstly, I would suggest we try the above mentioned recommended action and verify that power module is inserted correctly. Do try to reseat the module and check if the messages go away.

In case the messages continue to appear, it would be best to replace the module (ASR1002-PWR-AC=)

Source link:

Issue with ASR Router

Version history
Revision #:
2 of 2
Last update:
‎08-29-2017 09:28 AM
Updated by:
 
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