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When the startup config is copied to the TFTP server, the "%Non-volatile configuration memory invalid or not present" error message appears in Catalyst 6500 series switch that runs the Cisco IOS system software

Core issue

This message is displayed, when the copy start tftp command is issued to backup the configuration files.


In some cases, when the show startup-config command is issued, the %% Non-volatile configuration memory is not present was outputed error message is observed.

Resolution

The workaround is to issue a write memory command before you back up the configuration, in order to make sure the configuration is saved in non-volatile RAM (NVRAM).

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