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World IPv6 Day: First 12 Hours Update from the TAC Support Trenches
In Cisco TAC we have virtual and physical “World IPv6 Day War Rooms” set-up to provide highest level of support. We want to take this opportunity to gather lessons learned and funnel those lessons learned to Engineering and others Cisco teams for product, process and services improvements.
First 12 hours were pretty quiet. In our major regional technical assistance centers across Asia, Europe and Africa, only a few IPv6 related general cases were opened but none of these cases were related to World IPv6 Day!
In next 12 hours we would be getting more cases in the Americas TAC Centers and hope to see similar pattern.
I’ll come back at the end of World IPv6 Day and provide another update.
In the meantime make sure you are part of World IPv6 Day activities!