02-13-2012 01:00 AM PST thru 02-24-2012 01:00 AM PST
With Krishnakanth Gopi and Sherin Mohamadali
Welcome to the Cisco Support Community Ask the Expert conversation. Learn from Cisco experts Krishnakanth Kalapurakkal Gopi and Sherin Mohamadali how inventory and configuration information is collected from customer networks and is converted into service offerings including PSIRT Reports, EOX Reports, Best Practices Configuration Analysis Reports, Field Notice Reports, Software Infrastructure Analysis and Audit Reports. This is a service which Cisco offers to worldwide Enterprise, Service Provider & Public Sector customers. Find out how to optimize your network and increase efficiency and robustness. Many companies around the globe are running on the Cisco platform and make use of this offering. Take this opportunity to ask questions and learn how your company and network can benefit from this service too.
Krishnakanth Gopi is a technical lead for Cisco Services Technology Group whose expertise is in Unix, networking, and NMS systems. He has been with Cisco for more than 7 years, giving service and support for various Cisco collection & reporting tools for the Asia Pacific region. He holds a master's degree in computer applications (MCA) and CCNP certification.
Sherin Mohamadali is part of the Cisco Services Technology Group and has more than 6 years of experience, mostly in networking and telecommunication. For more than 3 years with Cisco, he has supported enterprise and service provider customers in the Emerging Market East Region for various Cisco collection and reporting tools. He holds a bachelor's degree in electronics and communication.
Remember to use the rating system to let Krishnakanth and Sherin know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Network Infastructure sub-community, discussion forum shortly after the event. This event lasts through February 24, 2012.. Visit this forum often to view responses to your questions and the questions of other community members.