08-01-2011 12:00 AM PST thru 08-12-2011 12:00 AM PST
With Matt Blanshard and Jane Gao
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask your toughest layer 2 questions to two of the technical leaders of the San Jose LAN Switching team, Matt Blanshard and Jane Gao. Learn more about Spanning Tree, VTP, Trunking, Resilient Ethernet Protocol, IGMP Snooping, Private VLANS, Q-in-Q Tunneling, QoS, various switching platforms including all desktop switches, Metro Ethernet switches, 4500 and 6500 switches, Blade Center switches, and Nexus 7000 switches.
Matt Blanshard began his Cisco career as an intern in 2007. He is now a technical leader at the Cisco Technical Assistance Center on the LAN Switching team. He holds a bachelor's degree from the University of Phoenix in computer science, and has CCNA certification.
Jane Gao is a technical leader in the Lan Switching Technical Assistance Center (TAC) team in San Jose. She has been working with LAN switching technologies and supporting Cisco switching platforms Jane's Bio since 2009. Ms. Gao was previously a technical leader in the Wireless TAC team in San Jose. Prior to joining Cisco Ms. Gao was working in software development. She has a Master of Science degree in Computer Science from DePaul University in Chicago.
Remember to use the rating system to let Matt and Jane know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Lan Switching and Routing discussion forum shortly after the event. This event lasts through August 12, 2011. Visit this forum often to view responses to your questions and the questions of other community members.