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New Member

2600s fail in inventory collection

Hi,

Inventory collection fails for a number of our 2651XMs with the error message "RICS0001:Internal Error, unable to process the collected data from the device.

The 2651s have a number of different IOS versions and there are other 2651s with these IOS versions that work ok with inventory collection, so I don't think it is due to IOS bugs.

I'm Running Ciscoworks 2.6 RME v4.0.5

Any Ideas folks?

Thanks

Scott

5 REPLIES

Re: 2600s fail in inventory collection

Did you try deleting the device and adding it again?

Regards

Farrukh

New Member

Re: 2600s fail in inventory collection

Hi Farrukh,

yes - I tried it with two of them but got the same result.

Thanks

Scott

Re: 2600s fail in inventory collection

New Member

Re: 2600s fail in inventory collection

Hi Farrukh,

I've got an older version of RME - so would I need to upgrade first before attempting to apply patches?

Thanks Again

Scott

Re: 2600s fail in inventory collection

Please check the release notes of the patch for this.

Regards

Farrukh

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