A job in Cisco Prime Infrastructure 2.1 has been running for 50 days

[Seaver Zhang]

I found a job (SAM_Poller_22_15_GETVPNPoller_1878262177) in cisco prime infrastructure 2.1 (Administration -> Job Dashboard -> System-defined), which has been running for about 50 days. Is this normal? How can I stop it? Thanks for any help..

SAM_Poller_22_15_GETVPNPoller_1878262177

PollerJob

In-Progress

Running

2014-09-19 01:28

49 Days 01 : 28 : 37

[Vinod Arya]

Not normal, seems to be stuck. Try to stop (ncs stop) and start (ncs start) the system processes, which should stop this job.

If it happens again, i would recommend to open a TAC case for further investigation.

-Thanks

Vinod