10-07-2008 07:20 AM
The customer has a problem with backup. Backup starts, but when it finished the following message is appeared:
------------------------------------------------------------------------------
Starting database engine rmengEng
[Wed Oct 1 20:56:57 2008] ERROR(969): Fatal error: Database engine 'rmengEng'
could not be started on database 'rmengdb' in Bulk mode..
[Wed Oct 1 20:56:57 2008] Backup failed: 2008/10/01 20:56:57
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
------------------------------------------------------------------------------
and the result is: Backup failed.
Can you help me? Thank you.
Solved! Go to Solution.
10-24-2008 06:07 AM
Yes, but you have to open a Service Request with TAC to get it.
10-07-2008 07:25 AM
Please post the list of contents in the NMSROOT/databases/rmeng directory.
10-08-2008 07:50 AM
10-08-2008 07:56 AM
Shutdown Daemon Manager, delete the rmeng.log, then run:
D:\CW2000\objects\db\win32\dbsrv9 -f D:\CW2000\databases\rmeng\rmeng.db
Then restart Daemon Manager. Your backup should work.
10-10-2008 04:18 AM
Hi,
the customer tried to use your method, but the result is same:-(
He used dbsrv10, because he didn't find dbsrv9 file in the directory win32.
10-10-2008 06:56 AM
I had assumed you were doing the backup under LMS 3.0.1. Under LMS 3.1, the command would be dbsrv10. When Daemon Manager is running, does the RMEDbEngine process come up? Please post the output of the pdshow command.
10-13-2008 11:27 PM
Hi,
I'm sending you the output from pdshow command.
10-13-2008 11:28 PM
10-14-2008 08:31 AM
This looks good. Exactly how are you performing the backup?
10-15-2008 05:53 AM
Hi
I'm sending you the answer from my customer.
Scheduled usign GUI - daily, without generations, 20:45 local time, directory on local disk
Gzipped dbbackup.log has now almost 28 MB, so I do not include it.
Roman
10-15-2008 08:31 PM
Does the backup work if run manually:
NMSROOT/bin/perl NMSROOT/bin/backup.pl
10-20-2008 12:42 AM
Hi,
the customer tried manually backup, but the result is same:-( See answer from my customer:
The result is the same - same error message
10-20-2008 08:12 AM
What do they get if they run the following command with Daemon Manager running:
D:\CW2000\bin\perl D:\CW2000\objects\db\conf\configureDb.pl action=validate dsn=rmeng
10-23-2008 02:49 AM
10-23-2008 07:52 AM
Your syslog dataspaces are corrupt. There is a utility available from the TAC called DBSpaceReclaimer.class which can be used to drop these dataspaces. The alternative is you will need to either restore a known good LMS backup, or reinitialize your RME database.
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