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New Member

a problem with NM-NAM

Hi,

I installed the nm-nam into Cisco 2811 slot with 12.4(20)T1 ios. The command service-module Analysis-Module 1/0 status shows the following output:


Service Module is Cisco Analysis-Module1/0
Service Module supports session via TTY line 66
Service Module is waiting for registration message
Service Module heartbeat-reset is enabled
Service Module status is not available

I configured both router and NM, but I can't to ping from router to NAM and vice versa.:-( The command show ip int brief shows the following output:

FastEthernet0/0            10.8.1.196      YES NVRAM  up                    up

FastEthernet0/1            unassigned      YES NVRAM  administratively down down

Analysis-Module1/0         10.8.1.196      YES TFTP   up                    down

The configuration adn the version of the NAM is following:

root@nam.lab.com# sho ip
IP address:             10.8.1.195
Subnet mask:            255.255.255.0
IP Broadcast:           10.8.1.255
IP Interface:           Internal
DNS Name:               nam.alefnula.com
Default Gateway:        10.8.1.196
Nameserver(s):          10.8.1.10     10.8.1.12
HTTP server:            Enabled
HTTP secure server:     Disabled
HTTP port:              80
HTTP secure port:       443
TACACS+ configured:     No
Telnet:                 Enabled
SSH:                    Disabled

root@nam.alefnula.com# sho ver
NAM application image version: 3.5(1)
Helper image: nm-nam-helper.1-1-1a
Installed patches:

No patches are installed on this system.

The configuration of the router is following:

interface FastEthernet0/0
ip address 10.8.1.196 255.255.255.0
duplex auto
speed auto
!
interface Analysis-Module1/0
ip unnumbered FastEthernet0/0
hold-queue 60 out
!
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 10.8.1.1
ip route 10.8.1.195 255.255.255.255 Analysis-Module1/0
no ip http server
no ip http secure-server

I tried to shutdown and reset this module, but the result is same. So is it some hardware or software problem?

Thank you

Roman

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